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CANCELING

New Here ,
Jan 03, 2018

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Why do I  have so much trouble trying to cancel  ADOBE  PREMIERE ELEMENTS 2018 AND GET MY MONEY REFUND ADOBE KEEPS SENDING ME AROUND  1 WEB TO ANOTHER   PLEASE HELP ME  I AM 76 YEAR OLD  THANK YOU DAVID

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

I made your request known to an Adobe representative.

Will be contacting soon.

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CANCELING

New Here ,
Jan 03, 2018

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Why do I  have so much trouble trying to cancel  ADOBE  PREMIERE ELEMENTS 2018 AND GET MY MONEY REFUND ADOBE KEEPS SENDING ME AROUND  1 WEB TO ANOTHER   PLEASE HELP ME  I AM 76 YEAR OLD  THANK YOU DAVID

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

I made your request known to an Adobe representative.

Will be contacting soon.

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179

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Jan 03, 2018 0
Adobe Community Professional ,
Jan 03, 2018

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If you purchased it directly from Adobe less than 30 days ago, see here:

Return, cancel, or exchange an Adobe order

If purchased elsewhere, you will have to contact the vendor you purchased it from.

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Jan 03, 2018 0
Adobe Community Professional ,
Jan 03, 2018

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Bob is right. You are posting to a user-to-user forum. There are no Adobe people here.

You'll need to reach Adobe via chat using the link in Bob's post.

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Jan 03, 2018 0
Adobe Community Professional ,
Jan 04, 2018

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I made your request known to an Adobe representative.

Will be contacting soon.

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Jan 04, 2018 0
Adobe Employee ,
Jan 05, 2018

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Hi David,

he Adobe ID here in forums has no subscriptions.

Can you please provide the following details via private message or DM at @AdobeCare

1.Last 4 digit of Credit card number

2. Date of Expiry

3. Type of card (Visa/Amex)

4. Name of card holder

5. Amount & date charged

6. Country

We can try to investigate further on this.

Regards

Rajashree

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Jan 05, 2018 1