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Capturing videos

New Here ,
Oct 02, 2020

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I can't get videos to download fully from my camcorder with APE 14.  Previously this wasn't a problem.  Any ideas?

Thanks

John

 

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Capturing videos

New Here ,
Oct 02, 2020

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I can't get videos to download fully from my camcorder with APE 14.  Previously this wasn't a problem.  Any ideas?

Thanks

John

 

[title edited by mod for clarity]

 

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79

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Oct 02, 2020 0
Adobe Community Professional ,
Oct 02, 2020

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What model camcorder?

How are you doing it?

What operating system?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

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Oct 02, 2020 0
New Here ,
Oct 03, 2020

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Hello,

Thank you for replying. I am grateful for your help. This worked before but now the download bar gets stuck at 12 or 25% and when you look only a small part of the video has downloaded. Here is the information you asked for.

Camcorder: Panasonic HC-V750EB-K Full HD Camcorder - Black (24MP, 50x Intelligent Zoom, Wi-Fi, NFC)

I am downloading videos from the camcorder to the computer using add media in Adobe Premiere Elements 14

1 Hard Drive used for Office, various files, photographs, videos

Windows 7 home premium service pack 1

Processor AMD FX (tm)-6350 Six-Core Processor 3.90 GHz

Installed memory (RAM): 8.00 GB (7.48 GB usable)

System type: 64-bit Operating System

Many thanks again,


John Hassett

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Oct 03, 2020 0
Adobe Community Professional ,
Oct 04, 2020

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 ...hard drives (how many, what kind, what is on each, and how full)?

 

Are you downloading to the computer first and then importing from the computer hard drive to Premiere Elements?

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Oct 04, 2020 0
New Here ,
Oct 06, 2020

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Hello,

Thank you for replying. I am grateful for your help. This worked before but
now the download bar gets stuck at 12 or 25% and when you look only a small
part of the video has downloaded. Here is the information you asked for.

Camcorder: Panasonic HC-V750EB-K Full HD Camcorder - Black (24MP, 50x
Intelligent Zoom, Wi-Fi, NFC)

I am downloading videos from the camcorder to the computer using add media
in Adobe Premiere Elements 14

1 Hard Drive used for Office, various files, photographs, videos

Windows 7 home premium service pack 1

Processor AMD FX (tm)-6350 Six-Core Processor 3.90 GHz

Installed memory (RAM): 8.00 GB (7.48 GB usable)

System type: 64-bit Operating System

Many thanks again,


John Hassett





John Hassett

[Personal information removed by moderator.]





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Oct 06, 2020 0
Adobe Community Professional ,
Oct 06, 2020

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"1 Hard Drive used for Office, various files, photographs, videos"

What size, what kind, and how full?

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Oct 06, 2020 0
New Here ,
Oct 07, 2020

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Hello,

Thank you for replying. I am grateful for your help. This worked before but
now the download bar gets stuck at 12 or 25% and when you look only a small
part of the video has downloaded. Here is the information you asked for.

Camcorder: Panasonic HC-V750EB-K Full HD Camcorder - Black (24MP, 50x
Intelligent Zoom, Wi-Fi, NFC)

I am downloading videos from the camcorder to the computer using add media
in Adobe Premiere Elements 14

1 Hard Drive used for Office, various files, photographs, videos

Windows 7 home premium service pack 1

Processor AMD FX (tm)-6350 Six-Core Processor 3.90 GHz

Installed memory (RAM): 8.00 GB (7.48 GB usable)

System type: 64-bit Operating System

Many thanks again,
John Hassett

[Personal information removed by moderator.]





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Oct 07, 2020 0
Adobe Community Professional ,
Oct 07, 2020

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Please answer the questions that I have asked:

 ...hard drives (how many, what kind, what is on each, and how full)?

 

Are you downloading to the computer first and then importing from the computer hard drive to Premiere Elements?

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Oct 07, 2020 0
New Here ,
Oct 08, 2020

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Hello,

Thank you for replying. I am grateful for your help. This worked before but
now the download bar gets stuck at 12 or 25% and when you look only a small
part of the video has downloaded. Here is the information you asked for.

Camcorder: Panasonic HC-V750EB-K Full HD Camcorder - Black (24MP, 50x
Intelligent Zoom, Wi-Fi, NFC)

I am downloading videos from the camcorder to the computer using add media
in Adobe Premiere Elements 14

1 Hard Drive used for Office, various files, photographs, videos

Windows 7 home premium service pack 1

Processor AMD FX (tm)-6350 Six-Core Processor 3.90 GHz

Installed memory (RAM): 8.00 GB (7.48 GB usable)

System type: 64-bit Operating System

Many thanks again,



John Hassett


[Personal information removed by moderator.]







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Oct 08, 2020 0