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Choppy/Stuttering Playback in Timeline Preview - Premiere Elements 15

Community Beginner ,
Jan 06, 2017

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Hello,

I am experiencing stuttering in the timeline playback on my PC (please see specs):

Radeon Software Version - 16.12.1

Radeon Software Edition - Crimson ReLive

Graphics Chipset - AMD Radeon HD 7700 Series

Memory Size - 2048 MB

Memory Type - GDDR5

Core Clock - 1000 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz

I am using .MOV files shot from my DSLR Nikon D5300 @ 1080p 60fps. I noticed the timeline preview playback is choppy, however when I export the final file the playback is fine when playing it on Windows. I have tried nearly all the Project settings to no resolution. All video card drivers are up to date.

I tried this on my Surface Book laptop with dGPU and it has no problems with the timeline playback stutter, so I am not sure if this is a software issue or hardware issue on my PC.

Any help is appreciated.

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Choppy/Stuttering Playback in Timeline Preview - Premiere Elements 15

Community Beginner ,
Jan 06, 2017

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Hello,

I am experiencing stuttering in the timeline playback on my PC (please see specs):

Radeon Software Version - 16.12.1

Radeon Software Edition - Crimson ReLive

Graphics Chipset - AMD Radeon HD 7700 Series

Memory Size - 2048 MB

Memory Type - GDDR5

Core Clock - 1000 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz

I am using .MOV files shot from my DSLR Nikon D5300 @ 1080p 60fps. I noticed the timeline preview playback is choppy, however when I export the final file the playback is fine when playing it on Windows. I have tried nearly all the Project settings to no resolution. All video card drivers are up to date.

I tried this on my Surface Book laptop with dGPU and it has no problems with the timeline playback stutter, so I am not sure if this is a software issue or hardware issue on my PC.

Any help is appreciated.

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Jan 06, 2017 9
Adobe Community Professional ,
Jan 06, 2017

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Does the first clip you add to your timeline have a yellow-orange "render" line above it? That would indicate that the program has NOT properly set up the project settings to match your video (common with MOV files), and that is resulting in inefficient playback.

Look under the program's Edit menu and select Project Settings. What settings are listed on the General page?

RenderLine.jpg

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Jan 06, 2017 1
Community Beginner ,
Jan 06, 2017

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I actually do not even have a orange or green line. I have tried multiple project settings Including everything in the AVCHD and DSLR folders. When I hit render the file just plays with no indicative colored line.  I can confirm  the file is 1080p at 59.94 fps.

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Jan 06, 2017 1
New Here ,
May 05, 2020

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This actually worked when I thought it wouldn't. This is still an ongoing issue as I am writing about it in 2020. Give it a try if you are having this problem. 

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May 05, 2020 0
New Here ,
Sep 07, 2020

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let me start by saying, i have went to school for computer repair, and programming. was having this issue with an i7, 32G ram, RTX 2070 super. thought i had too many monitors (4). when unplugin all of them didnt work, i came across this... thought to myself, theres no way this works. not in 2020. decided to try it anyways.... could only laugh at how simple the solution was.

IF YOU ARE HAVING THE SAME ISSUE TRY THIS. WORKED FOR ME IN 2020.

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Sep 07, 2020 0
New Here ,
Dec 24, 2017

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how do you fix this?

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Dec 24, 2017 0
New Here ,
Jan 05, 2018

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Thank you for the right advice

Edit / Preferences / Audio Hardwere / Default Input / select No Imput?

PLAY

Goyko

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Jan 05, 2018 8
New Here ,
Feb 24, 2020

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Holy Moly this help me so much. Thanks

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Feb 24, 2020 1
New Here ,
Mar 20, 2020

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I had been having jittery playback whilst editing in Premiere Rush and searched for solutions everywhere. I came across this by accident and guess what? It solved my problems completely!! Can't thank you enough! Never once suspected it would be audio related, I thought my GPU was the culprit or something!

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Mar 20, 2020 0
New Here ,
Apr 02, 2020

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wow!!! Thank you..!!  working perfect ..   now  there is no stuttering & lag  in preview playback ...   

🙏

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Apr 02, 2020 0
New Here ,
Apr 15, 2020

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My hero for today.  Thanks!

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Apr 15, 2020 0
New Here ,
Apr 23, 2020

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I just upgraded hardware and for whatever reason the system deciced it wanted to use the mic and was screwing up the playback. This fixed it. Thanks!!

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Apr 23, 2020 0
New Here ,
Jul 21, 2020

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Wow!  That worked for me!  I would have never associated this with the problem.  Bizzare. 

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Jul 21, 2020 0
Community Beginner ,
Aug 19, 2020

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Hi - there's not any other option for audio playback for me...

 

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Aug 19, 2020 0
New Here ,
Sep 13, 2020

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This worked for me!! Now that I think about ti, I recently installed Cubase LE so I wonder if that changed the audio harware somehow. Either way., it works now!! So glad I found this.

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Sep 13, 2020 0
New Here ,
Sep 15, 2020

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You actually saved my entire existence. Thank you so much!!!!!

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Sep 15, 2020 0
New Here ,
Oct 25, 2020

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This is exactly what fixed my problem, mine was set to Auto, I actually just selected the correct mic as I had 3, one from the head phones, another from the webcam and and my Boom mic, just selecting my Boom mic or as gojkoo65983524 said, no input 100% fixed my issue, many thanks for your help here 

 

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Oct 25, 2020 0
New Here ,
Apr 19, 2018

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My clips are .MTS and i am getting very laggy playback. How do I fix it?

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Apr 19, 2018 0
Adobe Community Professional ,
Apr 19, 2018

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leilap45501559  wrote

My clips are .MTS and i am getting very laggy playback. How do I fix it?

This is a long topic about a different computer, different media and different circumstances. 

Would you please start a new topic and include all the details about your computer, your camera and your version of Premiere Elements.

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Apr 19, 2018 0
New Here ,
Aug 26, 2020

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THANK YOU SO MUCH! THIS WORKED!!!!! I knew it wasn't a hardware problem, my PC is pretty high end and I was editing no problem JUST last week. Thank youuu!!

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Aug 26, 2020 0
New Here ,
Aug 26, 2020

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For anyone still with this issue: Think about stuff you recently installed and troubleshoot from there. For me, I had just installed drivers and plugins for a UMC404HD(Audio interface for microphones) which is why I think it messed with the audio encoder or something in Premiere. So Steve's fix was just the right thing for my issue. Hope this helps. 

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Aug 26, 2020 0
Adobe Community Professional ,
Jan 06, 2017

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Something odd is going on -- but based on what you've told me, I have no idea what it is.

You've certainly got more than enough power to play this video and your settings are all right. Playback should be a breeze. I have a similar processor and I can even play 4K without so much as a hiccup.

There must be something in your computer's configuration that's interfering with the playback.

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Jan 06, 2017 0
Adobe Community Professional ,
Jan 06, 2017

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Hard drive: How many, what kind, how full, and what is on each (if more than one)?

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Jan 06, 2017 0
Community Beginner ,
Jan 06, 2017

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Thanks for the replies. Here are some more details with screenshots:

File I am using:

filetype.jpg

When I drag the file to the timeline there is no orange/green bar indicating the render issue:

timeline.jpg

As soon as I hit the Render button, the file immediately starts playing choppy in the timeline preview:

timeline render.jpg

Project Settings I have tried include AVCHD 1080p60, DSLR 1080p30, HD 1080i30 among other settings all which have no resolved the problem.

I have two harddrives on this PC.

1. Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" (Windows 10 installed on this 1.42 TB Free)

2. Samsung SSD PM830 256GB (Adobe Premiere Elements and my videos are on this drive 224GB Free)

Thank you again for your help.

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Jan 06, 2017 0
Adobe Community Professional ,
Jan 07, 2017

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Are you saying that the Premiere Elements PROGRAM is installed on your second hard drive (the Samsung SSD)?

Because that certainly is not going to work. Premiere Elements must be on your C drive.

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Jan 07, 2017 0
Community Beginner ,
Jan 07, 2017

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I've reinstalled the Adobe Premiere Elements program to my C: drive and have tried using the video file from both the SSD drive and C: drive and still have the issue.

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Jan 07, 2017 0
Adobe Community Professional ,
Jan 07, 2017

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Something is definitely wrong somewhere -- but based on what you've told me, I don't know what it is.

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Jan 07, 2017 0
Community Beginner ,
Jan 08, 2017

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Anyone have any suggestions on how this can be fixed? I was really hoping to use my PC for editing

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Jan 08, 2017 0
Adobe Employee ,
Jan 11, 2017

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Hi,

Can you please check the following options settings in Premiere Elements -

1. Right click on video(monitor panel) and check the playback settings in Premiere elements - It should be Automatic

2. verify playback after deselecting "use Hardware acceleration" option in Edit - Preferences - General menu

Thanks,

Pankaj Gauba

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Jan 11, 2017 0
Community Beginner ,
Jan 11, 2017

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I have tried what you recommended and still have the same issue. I have even installed the trial version of Adobe Premiere Pro CC and it also has this problem.

I have tried several other video editing software such as Vegas Pro 14, Davinci Resolve and Cyberlink PowerDirector, all of which do not give me this choppy timeline problem. I am assuming there is something in the Adobe software line that is not in agreement with my PC.

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Jan 11, 2017 0