Highlighted

computer shut down during export /Adobe premiere elements 15

New Here ,
Jul 21, 2018

Copy link to clipboard

Copied

Hello,

Here is my problem:

Software: Adobe premiere elements 15

My editing is finished, I export the video, the export process begins. After a while, my computer turns off by itself. Can not go after the export.

Do you have an idea of ​​the cause? I imagine they can be many ....

Thank you.

Matt

Bonjour,

Voici mon problème:

Logiciel : Adobe premiere elements 15

Mon montage est terminé, j'exporte la vidéo,  le processus d'exportation commence. Au bout d'un certain moment, mon ordinateur s'éteint tout seul. Impossible d'aller au bout de l'exportation.

Avez-vous une idée de la cause ?  J'imagine qu'elles peuvent être nombreuses....

Merci.

Matt

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

Computer shut-downs are most often either a bug in the operating system, a lack of free space on your hard drive or the result of your computer overheating.

Which operating system do you have?

What processor does your computer have with how much RAM?

How much free space is on your hard drive?

Views

1.6K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

computer shut down during export /Adobe premiere elements 15

New Here ,
Jul 21, 2018

Copy link to clipboard

Copied

Hello,

Here is my problem:

Software: Adobe premiere elements 15

My editing is finished, I export the video, the export process begins. After a while, my computer turns off by itself. Can not go after the export.

Do you have an idea of ​​the cause? I imagine they can be many ....

Thank you.

Matt

Bonjour,

Voici mon problème:

Logiciel : Adobe premiere elements 15

Mon montage est terminé, j'exporte la vidéo,  le processus d'exportation commence. Au bout d'un certain moment, mon ordinateur s'éteint tout seul. Impossible d'aller au bout de l'exportation.

Avez-vous une idée de la cause ?  J'imagine qu'elles peuvent être nombreuses....

Merci.

Matt

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

Computer shut-downs are most often either a bug in the operating system, a lack of free space on your hard drive or the result of your computer overheating.

Which operating system do you have?

What processor does your computer have with how much RAM?

How much free space is on your hard drive?

Views

1.6K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 21, 2018 0
Adobe Community Professional ,
Jul 21, 2018

Copy link to clipboard

Copied

Computer shut-downs are most often either a bug in the operating system, a lack of free space on your hard drive or the result of your computer overheating.

Which operating system do you have?

What processor does your computer have with how much RAM?

How much free space is on your hard drive?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 21, 2018 0
New Here ,
Jul 21, 2018

Copy link to clipboard

Copied

Thank you very much for your answer, Steve.

Here some informations about my computer.

- Win7   

- 64 bits

- Processor: AMD FX(tm) - 4100 Quad-Core  3.6 Ghz    

- RAM: 4,00 Go

- free Space:  215 Go

Matt

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 21, 2018 0
Adobe Community Professional ,
Jul 21, 2018

Copy link to clipboard

Copied

Which model of camcorder is your video coming from?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 21, 2018 0
New Here ,
Jul 22, 2018

Copy link to clipboard

Copied

My camcorder is  Panasonic HC-920.

But I think my problem is, in part, solved.  And it it thanks to you. 

When you told me than a reason can be an overheating of my computer, i opend it, vacuum it and let it open while exporting.  And you know what ? It succeed !  So you were right.  It was surely the problem.

Thank you very much, Steve !

Bravissimo !!! 🙂

Matt 🙂 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 22, 2018 0
Adobe Community Professional ,
Jul 22, 2018

Copy link to clipboard

Copied

Great to hear, Matt! And glad it was an easily solvable hardware rather than software issue.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 22, 2018 0