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Download error Premiere Elements 2018

Explorer ,
Jun 21, 2018

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Mac OS 10.13.5 Receiving the same error from orders page : "

There was an error loading your downloads " even three days after purchase.

Hi Jack, I was having similar issues with my Mac with the identical OS. Here's what worked for me:

1. Change the Settings -> Energy Saver to about 2 hours

2. Use the Google Chrome browser. (Usually I use Safari)

3. Download PRE 2018

That worked for me and it might do the trick for you too.

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Download error Premiere Elements 2018

Explorer ,
Jun 21, 2018

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Mac OS 10.13.5 Receiving the same error from orders page : "

There was an error loading your downloads " even three days after purchase.

Hi Jack, I was having similar issues with my Mac with the identical OS. Here's what worked for me:

1. Change the Settings -> Energy Saver to about 2 hours

2. Use the Google Chrome browser. (Usually I use Safari)

3. Download PRE 2018

That worked for me and it might do the trick for you too.

Views

200

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 21, 2018 0
Engaged ,
Jun 22, 2018

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Hi Jack, I was having similar issues with my Mac with the identical OS. Here's what worked for me:

1. Change the Settings -> Energy Saver to about 2 hours

2. Use the Google Chrome browser. (Usually I use Safari)

3. Download PRE 2018

That worked for me and it might do the trick for you too.

Likes

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Translate

Report

Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Jun 22, 2018 0
Explorer ,
Jun 22, 2018

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Thanks - worked for me also from Google Chrome !!

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Jun 22, 2018 0
Adobe Community Professional ,
Jun 22, 2018

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I usually use Chrome and have had times where I had to use Edge.  It does not always make sense.

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Jun 22, 2018 0