Download error Premiere Elements 2018

Explorer ,
Jun 21, 2018 Jun 21, 2018

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Mac OS 10.13.5 Receiving the same error from orders page : "

There was an error loading your downloads " even three days after purchase.

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Engaged , Jun 22, 2018 Jun 22, 2018
Hi Jack, I was having similar issues with my Mac with the identical OS. Here's what worked for me:1. Change the Settings -> Energy Saver to about 2 hours2. Use the Google Chrome browser. (Usually I use Safari)3. Download PRE 2018That worked for me and it might do the trick for you too.

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Engaged ,
Jun 22, 2018 Jun 22, 2018

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Hi Jack, I was having similar issues with my Mac with the identical OS. Here's what worked for me:

1. Change the Settings -> Energy Saver to about 2 hours

2. Use the Google Chrome browser. (Usually I use Safari)

3. Download PRE 2018

That worked for me and it might do the trick for you too.

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Explorer ,
Jun 22, 2018 Jun 22, 2018

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Thanks - worked for me also from Google Chrome !!

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Adobe Community Professional ,
Jun 22, 2018 Jun 22, 2018

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I usually use Chrome and have had times where I had to use Edge.  It does not always make sense.

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