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Elements 14: won't download the photo or video editing tools [was: Gary]

New Here ,
May 06, 2019

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Hi,

I have Premier Elements 14 and it wont download the photo or video editing  tools.

[Discussion moved from Photoshop Elements to Premiere Elements]

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Elements 14: won't download the photo or video editing tools [was: Gary]

New Here ,
May 06, 2019

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Hi,

I have Premier Elements 14 and it wont download the photo or video editing  tools.

[Discussion moved from Photoshop Elements to Premiere Elements]

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May 06, 2019 0
Adobe Community Professional ,
May 07, 2019

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I don't understand the question.

Are you having trouble downloading and installing the software?

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May 07, 2019 0
New Here ,
May 07, 2019

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Sorry Steve for not explaining correctly  I have had V14 for a few years

and it has worked great for a long time.  At the moment the main

program, the external editor and the organiser all load ok but the photo

and video editing workspace will not load.

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May 07, 2019 0
Adobe Community Professional ,
May 07, 2019

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The program didn't change.  Something on your computer did.  Without knowing more about your situation, the first guess is that you are out of RAM or disk space.   Something like a virus protection program could be consuming RAM. 

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May 07, 2019 0