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Elements 2019 will not play back in time line

New Here ,
Feb 10, 2019

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I used to love this program but the last 2 versions (2018 and 2019) have major play back issues which is frustrating me to no end. The program will work perfectly for the first month or so then all of a sudden I can't get it to play back in the timeline which basically renders the program useless. I am running windows 10 and I have ample free space on my drives. All files I work with are stored in a folder on the desktop. I am updating past videos I made in earlier versions of Elements BUT it worked perfectly for the first 5 then ceases to work all of a sudden for no reason. Help me save my sanity please or I am going to have to forfeit a long loved program and spend even more money to buy something else.

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Elements 2019 will not play back in time line

New Here ,
Feb 10, 2019

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I used to love this program but the last 2 versions (2018 and 2019) have major play back issues which is frustrating me to no end. The program will work perfectly for the first month or so then all of a sudden I can't get it to play back in the timeline which basically renders the program useless. I am running windows 10 and I have ample free space on my drives. All files I work with are stored in a folder on the desktop. I am updating past videos I made in earlier versions of Elements BUT it worked perfectly for the first 5 then ceases to work all of a sudden for no reason. Help me save my sanity please or I am going to have to forfeit a long loved program and spend even more money to buy something else.

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Feb 10, 2019 0
Peru Bob LATEST
Adobe Community Professional ,
Feb 10, 2019

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cherylj84744285  wrote

I am updating past videos I made in earlier versions of Elements

That may be at least part of the problem.  Which version numbers?

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