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Elements Family 2018 Organizer FAIL!!!

New Here ,
Oct 08, 2017

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I downloaded the trial version for Mac today.  I was in the middle of editing photos from a Maternity Shoot and Organizer kept shutting down.  Now it won't open at all.  Has anyone else experienced this problem? Does anyone know how to fix it? Or is it a bug that needs to be worked out?  What will happen to my photos?

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Elements Family 2018 Organizer FAIL!!!

New Here ,
Oct 08, 2017

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I downloaded the trial version for Mac today.  I was in the middle of editing photos from a Maternity Shoot and Organizer kept shutting down.  Now it won't open at all.  Has anyone else experienced this problem? Does anyone know how to fix it? Or is it a bug that needs to be worked out?  What will happen to my photos?

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Oct 08, 2017 0
Adobe Community Professional ,
Oct 08, 2017

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It might help to know what OS version you're using.

I'm using El Capitan and I've had not such problems.

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Oct 08, 2017 0
New Here ,
Oct 08, 2017

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Thanks for responding.  I am using Sierra.  I don't have any problems with other versions of Elements.

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Oct 08, 2017 0
New Here ,
Oct 09, 2017

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When I tried opening the program this morning I received an error message: "The program cannot be opened; internal program error."

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Oct 09, 2017 0