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Elements Premiere. Download from Amazon without a Serial Number only a KEY

New Here ,
Aug 28, 2017

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Hello,

I have bought a Download of Photoshop Elements together with Elements Premiere from Amazon UK.  The product was suppled with 24 digit "Keys" but without  Serial Numbers.  I have tried installing the programs and I think Photoshop Elements has installed with just the Key but Elements Premiere asks for a Serial Number which is not provided by Amazon.

I have spent several hours on the Adobe website trying find out the Serial Number without success.  I am desperate to speak to a "real person" or even "Chat" in Support but the Adobe website just takes me round in circles.

Can anyone help?

Thanks

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Elements Premiere. Download from Amazon without a Serial Number only a KEY

New Here ,
Aug 28, 2017

Copy link to clipboard

Copied

Hello,

I have bought a Download of Photoshop Elements together with Elements Premiere from Amazon UK.  The product was suppled with 24 digit "Keys" but without  Serial Numbers.  I have tried installing the programs and I think Photoshop Elements has installed with just the Key but Elements Premiere asks for a Serial Number which is not provided by Amazon.

I have spent several hours on the Adobe website trying find out the Serial Number without success.  I am desperate to speak to a "real person" or even "Chat" in Support but the Adobe website just takes me round in circles.

Can anyone help?

Thanks

Views

90

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 28, 2017 0
Peru Bob LATEST
Adobe Community Professional ,
Aug 28, 2017

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