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Export Error Premiere Elements 2018

New Here ,
Jul 08, 2018 Jul 08, 2018

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Experiencing "Export Error" when trying to export a compiled movie. After reviewing other threads regarding a similar issue, here are the details and what we have tried:

The video is just over 30 minutes, compiled of several other source videos (taken by a drone) with some added background music. The original source video files are the same frame size as the export dimensions - 1920X1080.  I am trying to export to Computer in HD 1080 (1920 X 1080) MP4 - H.264 and I am trying to save the exported video on the same drive as the source file which is the hard drive of the computer itself.

I have tried several times, always with the same result. I have restarted the computer and also tried saving to a different folder on the hard drive - not sure why I thought this would have made a difference but I was trying anything.

The first time it seemed to have worked despite the Export Error message appearing on the screen as I was able to see the file in the folder in Windows Explorer and even was able to play it. But when I then closed Adobe, the file disappeared. Clicking or double clicking on the yellow explanation point does not show me anything additional on the error.

Any assistance would be greatly appreciated!!

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Community Expert ,
Jul 08, 2018 Jul 08, 2018

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What operating system do you have? Which processor do you have with how much RAM? How much free space is left on your hard drive?

If you start a new project, are you able to output a movie of, say, 2 - 5 minutes in length?

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New Here ,
Jul 08, 2018 Jul 08, 2018

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Windows 10.  Intel Core i-7 processor with 16 GB RAM. 7.37 GB Free space on Hard drive.

Will have to try the output of a shorter movie. This is the first one I've composed using the new program. I just couldn't come up with an explanation for the error after reading the solutions to the similar posts about this issue as none of those situations applied to my experience.

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Community Expert ,
Jul 09, 2018 Jul 09, 2018

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8 gigs of free space is probably not enough to do a larger video output. Especially if you have a traditional (non-SSD) hard drive and it's even slightly fragmented.

You haven't said if you were able to output a 2 minute video, but that would be a good way to test your system to make sure the software is working.

But the biggest problem is likely system choke. Especially since you have a variety of video formats and a larger than typical video output. You just don't have room on your hard drive for the program to work. (FWIW, I always keep at least 50-100 gigs of free space on my hard drive.)

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