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Exporting 4k (Mac)

New Here ,
Nov 03, 2017

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Elements 15 (Mac Sierra), When I export a 4k Video  (Computer/4kUHD/MP4-XAVC-S high Quality) I only get 3 separate data:

1) m4v  2) aac Audio  3) an empty MP4 data

Of course I need a video with audio for watching it on an Oled TV.

Who had the same problem or has an idea about it?

I would be very grateful for an answer!   Josef

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Exporting 4k (Mac)

New Here ,
Nov 03, 2017

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Elements 15 (Mac Sierra), When I export a 4k Video  (Computer/4kUHD/MP4-XAVC-S high Quality) I only get 3 separate data:

1) m4v  2) aac Audio  3) an empty MP4 data

Of course I need a video with audio for watching it on an Oled TV.

Who had the same problem or has an idea about it?

I would be very grateful for an answer!   Josef

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Nov 03, 2017 0
Adobe Community Professional ,
Nov 03, 2017

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I tried to answer you in one of your other posts here:

Exporting 4k Video (Mac)

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Adobe Community Professional ,
Nov 03, 2017

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Please don't double-post a question. It makes it very hard for us to follow answers.

I'm locking this thread. Please continue your discussion in your other thread.

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