Glitchy and Freezing Playback

Report · Aug 18, 2018

My video is great on my galaxy, but once uploaded to Premier Elements it is SOOOO glitchy and is freezing upon playback, not smooth at all. This is a new problem, been making videos with PE for 6 months and no problem until now. I have rendered it many times, but still not smooth at all.

Any suggestions?

Report · Aug 18, 2018

What operating system are you using with which version of Premiere Elements?

Which processor do you have with how much RAM?

What model of camcorder did your video come from and what format and resolution is it?

Open your video in the free download MediaInfo. In MediaInfo, set View to Text and copy and paste the report it generates to this forum.

Once we know what the variables are, we'll be better able to advise you.

Report · Aug 19, 2018

Thanks so much for stepping in to help Steve.

I am running Windows 10 and Premiere Elements 2018

I have been using my Samsung Galaxy S8+ as a camcorder and it's been working great. Playback on the phone is not at all gltichy. But, I wonder if I might have inadvertently changed the settings. Currently I am using UHD, 384x2160. Is there a better setting?

This is the report from the most recently rendered preview

eneral

Complete name : E:\BLOG\1Blog images\Blog Posts A-K\CANNING\tomato jam and grazing board\Adobe Premiere Elements Video Previews\Tomato Jam Video.PRV\Rendered - 45c2c8e4-1eab-440f-8bcb-ca79b55c0a21.mpeg

Format : MPEG-PS

File size : 965 KiB

Duration : 1 s 1 ms

Overall bit rate mode : Constant

Overall bit rate : 7 898 kb/s

Video

ID : 224 (0xE0)

Format : MPEG Video

Format version : Version 2

Format profile : High@High 1440

Format settings, BVOP : No

Format settings, Matrix : Default

Format settings, GOP : N=3

Format settings, picture structure : Frame

Duration : 1 s 1 ms

Bit rate mode : Constant

Bit rate : 7 741 kb/s

Maximum bit rate : 7 826 kb/s

Width : 960 pixels

Height : 544 pixels

Display aspect ratio : 16:9

Frame rate : 29.970 (30000/1001) FPS

Standard : NTSC

Color space : YUV

Chroma subsampling : 4:2:0

Bit depth : 8 bits

Scan type : Interlaced

Scan order : Top Field First

Compression mode : Lossy

Bits/(Pixel*Frame) : 0.495

Time code of first frame : 00:00:00;00

Time code source : Group of pictures header

GOP, Open/Closed : Closed

Stream size : 946 KiB (98%)

THANKS IN ADVANCE.

Lynn

Report · Aug 19, 2018

Your computer is rather minimally powered for video editing, but it should do the job for basic HD editing. It won't likely be able to handle UHD or 4K video editing. Which may be part of your problem.

Unfortunately, the MediaInfo you provided is for the video you output from Premiere Elements, which doesn't do me much good. What I need to see are the specs of the video from your phone in order to advise you further.

Report · Aug 19, 2018

Here is the MediaInfo for 1 of the videos.

Should I be using a different format for filming?

And I haven't been having a problem, just started. Why would that be?

Again, Thanks in Advance.

eneral

Complete name : E:\BLOG\1Blog images\Blog Posts A-K\CANNING\tomato jam and grazing board\First part.mp4

Format : MPEG-4

Format profile : 3GPP Media Release 5

Codec ID : 3gp5 (3gp5/isom)

File size : 1.06 GiB

Duration : 4 min 19 s

Overall bit rate mode : Variable

Overall bit rate : 35.1 Mb/s

Encoded date : UTC 2018-08-15 01:18:23

Tagged date : UTC 2018-08-15 01:18:23

Video

ID : 201

Format : AVC

Format/Info : Advanced Video Codec

Format profile : Baseline@L5.1

Format settings : 1 Ref Frames

Format settings, CABAC : No

Format settings, RefFrames : 1 frame

Format settings, GOP : M=1, N=30

Codec ID : avc1

Codec ID/Info : Advanced Video Coding

Duration : 4 min 19 s

Bit rate : 35.0 Mb/s

Width : 3 840 pixels

Height : 2 160 pixels

Display aspect ratio : 16:9

Rotation : 90°

Frame rate mode : Variable

Frame rate : 30.000 FPS

Minimum frame rate : 29.412 FPS

Maximum frame rate : 30.303 FPS

Standard : NTSC

Color space : YUV

Chroma subsampling : 4:2:0

Bit depth : 8 bits

Scan type : Progressive

Bits/(Pixel*Frame) : 0.141

Stream size : 1.06 GiB (100%)

Encoded date : UTC 2018-08-15 01:18:23

Tagged date : UTC 2018-08-15 01:18:23

Color range : Limited

Color primaries : BT.601 PAL

Transfer characteristics : BT.601

Matrix coefficients : BT.601

Report · Aug 19, 2018

The most troubling issue is that your phone is saving its video with a variable frame rate, which is not sitting well with Premiere Elements. This is compounded by the fact that you're trying to edit 4K video on a system that probably doesn't have enough power to do so.

You can try running your video through the free converter Handbrake. I'm not sure if Handbrake can save your video as 3840x2160, but it's worth a try. Just make sure that the video you output is 30 fps with a Constant Frame Rate. This video will show you how.

Fixing Out of Sync video with Handbrake - YouTube

Give that video a test drive and see if it works better for you. As I say, you're underpowered for editing 4K, but it's worth a try.

If it still doesn't go, convert your video to 1920x1080 30 fps with a constant frame rate. You'll likely have few issues editing it.

Report · Aug 19, 2018

Adding to Steve's suggestions, you might try the "HD" setting on your phone. You should have a choice for 1920x1080 at 60 frames per second. I'm not sure, but I think it is a fixed frame rate. On most screens you won't see significant difference and editing should be much easier.

Report · Aug 20, 2018

Thanks...I have a setting for FHD (60 fps) at 1920 x 1080. I assume the 'f' stands for fixed?

Report · Aug 20, 2018

Thanks again Steve. As a follow up, why would this problem just start after 6 months of successful editing?

Here is the text info from the previous video that I had no issues with. Could you tell what the difference betweent the 2 is?

eneral

Complete name : E:\BLOG\1Blog images\Blog Posts A-K\CANNING\Cherries with Spiced Port Wine\Cherries in Spiced Port Wine Video.mp4

Format : MPEG-4

Format profile : Base Media / Version 2

Codec ID : mp42 (mp42/mp41)

File size : 258 MiB

Duration : 6 min 31 s

Overall bit rate mode : Variable

Overall bit rate : 5 536 kb/s

Encoded date : UTC 2018-08-11 11:11:39

Tagged date : UTC 2018-08-11 11:11:46

TIM : 00:00:00:00

TSC : 30

TSZ : 1

Video

ID : 1

Format : AVC

Format/Info : Advanced Video Codec

Format profile : Main@L3.2

Format settings : CABAC / 2 Ref Frames

Format settings, CABAC : Yes

Format settings, RefFrames : 2 frames

Format settings, GOP : M=3, N=30

Codec ID : avc1

Codec ID/Info : Advanced Video Coding

Duration : 6 min 31 s

Bit rate mode : Variable

Bit rate : 5 374 kb/s

Maximum bit rate : 10 000 kb/s

Width : 1 280 pixels

Height : 720 pixels

Display aspect ratio : 16:9

Frame rate mode : Constant

Frame rate : 30.000 FPS

Color space : YUV

Chroma subsampling : 4:2:0

Bit depth : 8 bits

Scan type : Progressive

Bits/(Pixel*Frame) : 0.194

Stream size : 251 MiB (97%)

Language : English

Encoded date : UTC 2018-08-11 11:11:40

Tagged date : UTC 2018-08-11 11:11:40

Report · Aug 20, 2018

fps is frames per second.

One of your videos is 3480x2160 and the other is 1280x720 -- about one-eighth the resolution. That's a pretty big difference in the amount of video data you're moving around!

Have you tried the suggestions I've offered?

Report · Aug 20, 2018

Ok...so it looks like I inadvertently switched the resolution when I was filming? Before I try out handbrake, wanted to see if I could 'switch back' to what I had been doing before.

I'll give that a try first and then if I need, move on to handbrake.

Thanks so much for your guidance.

Lynn

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Glitchy and Freezing Playback

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