Green distortion over video

New Here ,
Apr 05, 2021 Apr 05, 2021

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Hello, I am using Premiere Elements 21 on Windows 10 Version 20H2. I can add media, but these are distorted by a green bar when playing. I can watch the same videos with VLC without any problems. Thanks for your help.

 

error premiere.JPG

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New Here ,
Apr 05, 2021 Apr 05, 2021

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Updating the GPU driver from Intel solved the issue.

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Adobe Community Professional ,
Apr 05, 2021 Apr 05, 2021

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Always our first recommendation. Glad it worked for you!

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