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How do i unlock premiere elements?

New Here ,
Nov 11, 2019 Nov 11, 2019

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Hello,

I just paid with paypal online for a premiere elements 20 upgrade.
I received a serial number and downloaded the 64 Bits version.
But it says that I 'm still in the trial version with watermark!
I can't find any place to put a serial number in!
How do I unlock the program?

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correct answers 1 Correct answer

Community Expert , Nov 11, 2019 Nov 11, 2019

It is in the opening screen when you first launch the program.   It is not in any of the Help or Preferences settings. 

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Community Expert ,
Nov 11, 2019 Nov 11, 2019

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It is in the opening screen when you first launch the program.   It is not in any of the Help or Preferences settings. 

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New Here ,
Nov 11, 2019 Nov 11, 2019

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Ok, thanks!

I was convinced my money was gone but at least it worked..:).
The first time I put in the serial number nothing happend but after a second try everything 's allright.
(The adobe chat function was a great disapointment, was of no use at all...)
Thanks again
Guido



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Community Expert ,
Nov 11, 2019 Nov 11, 2019

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Happy that you got it to work Guido.  And, thanks for posting that you were successful. 

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