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How do i unlock premiere elements?

New Here ,
Nov 11, 2019

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Hello,

I just paid with paypal online for a premiere elements 20 upgrade.
I received a serial number and downloaded the 64 Bits version.
But it says that I 'm still in the trial version with watermark!
I can't find any place to put a serial number in!
How do I unlock the program?

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

It is in the opening screen when you first launch the program.   It is not in any of the Help or Preferences settings. 

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How do i unlock premiere elements?

New Here ,
Nov 11, 2019

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Hello,

I just paid with paypal online for a premiere elements 20 upgrade.
I received a serial number and downloaded the 64 Bits version.
But it says that I 'm still in the trial version with watermark!
I can't find any place to put a serial number in!
How do I unlock the program?

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

It is in the opening screen when you first launch the program.   It is not in any of the Help or Preferences settings. 

TOPICS
Error or problem

Views

215

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 11, 2019 0
Adobe Community Professional ,
Nov 11, 2019

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It is in the opening screen when you first launch the program.   It is not in any of the Help or Preferences settings. 

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Nov 11, 2019 0
New Here ,
Nov 11, 2019

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Ok, thanks!

I was convinced my money was gone but at least it worked..:).
The first time I put in the serial number nothing happend but after a second try everything 's allright.
(The adobe chat function was a great disapointment, was of no use at all...)
Thanks again
Guido



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Nov 11, 2019 0
Adobe Community Professional ,
Nov 11, 2019

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Happy that you got it to work Guido.  And, thanks for posting that you were successful. 

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