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I cannot hear audio

New Here ,
Jan 02, 2017

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I am using premier elements and I cannot hear audio from any of my clip. I even recorded audio and I still cannot hear any audio.

[Moved from Photoshop Elements to Premiere Elements... Mod]

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

You don't say, so I'll assume you're using version 15.

Your audio is clearly there, so it's likely just a setting in your preferences. I'm assuming sound works for all of your other programs or you'd have told me.

Open the Preferences, under the Edit menu. Open the Audio Hardware page. Make sure that your Default Output is set to your speakers.

If that doesn't turn your sound back on, post a screen capture of the Audio Hardware preferences page.

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I cannot hear audio

New Here ,
Jan 02, 2017

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I am using premier elements and I cannot hear audio from any of my clip. I even recorded audio and I still cannot hear any audio.

[Moved from Photoshop Elements to Premiere Elements... Mod]

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

You don't say, so I'll assume you're using version 15.

Your audio is clearly there, so it's likely just a setting in your preferences. I'm assuming sound works for all of your other programs or you'd have told me.

Open the Preferences, under the Edit menu. Open the Audio Hardware page. Make sure that your Default Output is set to your speakers.

If that doesn't turn your sound back on, post a screen capture of the Audio Hardware preferences page.

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Jan 02, 2017 0
Adobe Community Professional ,
Jan 02, 2017

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Does the clip that's on your timeline have a waveform on it? (Can you post a screen capture of your timeline so we can see it?)

Are you using a USB microphone to record narration?

Which version of the program are you using? (There are preferences to set, but I can't tell you which until I know which version of the program you're using and on what operating system.)

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Jan 02, 2017 0
New Here ,
Jan 02, 2017

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screenshot.jpg

This is the file I have been working with. As for the microphone I am not using one with a USB so that may be the problem but the file in the picture above is still silent.

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Jan 02, 2017 0
Adobe Community Professional ,
Jan 02, 2017

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You don't say, so I'll assume you're using version 15.

Your audio is clearly there, so it's likely just a setting in your preferences. I'm assuming sound works for all of your other programs or you'd have told me.

Open the Preferences, under the Edit menu. Open the Audio Hardware page. Make sure that your Default Output is set to your speakers.

If that doesn't turn your sound back on, post a screen capture of the Audio Hardware preferences page.

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Jan 02, 2017 2
New Here ,
Jan 02, 2017

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I am also using Adobe Premier 15

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Jan 02, 2017 0
Adobe Community Professional ,
Jan 03, 2017

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What happens when you change the preferences, as I suggested?

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Jan 03, 2017 0
New Here ,
Jan 03, 2017

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sorry it took me so long to reply but a different set of headphones that run off a USB connection and switching the output preference fixed the problem. Thank you so much for your help!

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Jan 03, 2017 0
New Here ,
Jan 03, 2017

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One more quick question if you don't mind me asking. I cannot figure out how to change the background canvas size. I upload videos to YouTube and they need to be 1280 x 720 pixels or the video looks weird. Where can I change the canvas size!

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Jan 03, 2017 0
Adobe Community Professional ,
Jan 03, 2017

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You select the output size in the Export & Share panel.

Check out my free 8 part Basic Training tutorials. Part 8 deals with outputting your video.

*** Basic Training for Premiere Elements ***

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Jan 03, 2017 0
New Here ,
Oct 04, 2020

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the speakers are warking, i hear my narration, but not the other oudio

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Oct 04, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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As we asked the earlier poster: 

Does the clip that's on your timeline have a waveform on it? (Can you post a screen capture of your timeline so we can see it?)

 

Are you using a USB microphone to record narration?

 

Which version of the program are you using? (There are preferences to set, but I can't tell you which until I know which version of the program you're using and on what operating system.)

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Oct 05, 2020 0