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I don't know why this clip won't work in the timeline?

New Here ,
Sep 28, 2017

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Hi,

I'm trying to import a clip into the timeline. I have Premier Elements 13. For some reason its not working, It goes blurry and jumpy - looses definition. I'm not sure why?

Here is the clip info:

Capture.JPG

Thanks 🙂

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I don't know why this clip won't work in the timeline?

New Here ,
Sep 28, 2017

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Hi,

I'm trying to import a clip into the timeline. I have Premier Elements 13. For some reason its not working, It goes blurry and jumpy - looses definition. I'm not sure why?

Here is the clip info:

Capture.JPG

Thanks 🙂

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230

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Sep 28, 2017 0
Adobe Community Professional ,
Sep 28, 2017

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An MP42 codec?

Where did this video come from? Is it from a camcorder?

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Sep 28, 2017 0
New Here ,
Sep 28, 2017

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Hello Steve, Thanks for your reply,

What do you mean by a MP42 Codec?

The video is an exported animation from SketchUp.

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Sep 28, 2017 0
Adobe Community Professional ,
Sep 28, 2017

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You might try converting the video with FFMpeg to a more standard codec.

https://www.ffmpeg.org/

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Sep 28, 2017 0
Adobe Community Professional ,
Sep 28, 2017

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I agree with Bob. Converting to a more standardized codec will be your best solution. (MP42 is listed as the codec ID no your MediaInfo report.)

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Sep 28, 2017 0
New Here ,
Sep 29, 2017

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Thank you both for your advice, which codec do you suggest?

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Sep 29, 2017 0
Adobe Community Professional ,
Sep 29, 2017

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H.264 MP4.

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Sep 29, 2017 0
New Here ,
Sep 30, 2017

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I've just converted it to H.264, but now its doing it even out of Premiere - just playing it in my local media player. I've attached a screenshot. The lines in the building should be solid black, not dotted. Some lines (around the windows and roof) are missing.

Capture2.JPG

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Sep 30, 2017 0
Adobe Community Professional ,
Sep 30, 2017

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What settings did you use for your conversion?

My tutorial shows you how to convert using the free download Handbrake. Try it with these settings and see what your results are.

Handbrake - YouTube

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Sep 30, 2017 0
New Here ,
Oct 01, 2017

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I've just tried it, I'm afraid that its actually a little worse?

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Oct 01, 2017 0
Adobe Community Professional ,
Oct 01, 2017

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I don't know what to tell you. It must be something in the original footage.

If you'd like to post your original video to a public FTP site and link people to the download, we can play with it at our end. But otherwise, I don't know what's up.

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Oct 01, 2017 0
New Here ,
Oct 02, 2017

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Thanks for your offer, I'm going to take it to a local media centre tomorrow, but if they can't help I'll try and get it to you so you can have a look.

Will let you know☺

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Oct 02, 2017 0
New Here ,
Oct 04, 2017

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I took it to the media centre and when they tried it on a Mac it worked fine, and when they looked at the (original) clip's properties it showed the codec as H.264, and they couldn't understand what was going on. So I did what I needed to on Final Cut Pro X. It still didn't solve the overall problem, as I may need to edit films from the same source in the future, and I don't really want to keep going back to the media centre.

(this is the same Nathanael, just using my Adobe account instead of my Google one!)

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Oct 04, 2017 0