I upgraded to premier elements 2018 from - the 14 version. The 14 version redered fine and fast. The 2018 version is very slow and takes for ever. What has changed?

[gordonb50645492]

I upgraded to premier elements 2018 from - the 14 version. The 14 version redered fine and fast. The 2018 version is very slow and takes for ever. HELP!

What has changed?

[Bill Sprague]

Nothing that I know of has changed. 

What is your hardware acceleration setting?  On or off?  What are your project settings and output settings.

[gordonb50645492]

Hi, Thanks for your reply.

Since I posted my question I have managed to find a way

round the issue. When I first upgraded to the 2018 version I tested a 3 minute -

mod video – from my camera and it worked ok, rendered the same speed and was

normal. Then I deleted the old premier elements 14 to give me more space on my

hard drive. That was then when it was taking ages to render a 1 minute video,

after 20 minutes it had done only 20% so I gave up. I then run the mod video

through “Handbrake” to convert it to a MP4 file and that same file works fine. Since

then I have created several 20 minute videos and were rendered in a few minutes.

The new 2018 version will render MP4

files ok but not from my camera mod files. Something has changed in the new version.

I hope Adobe can correct it to work like the 14 version. Using “handbrake” to

convert to MP4 files is not the way I want to continue as it is extra work to

edit video. It should work the same as version 14 as no settings have changed

on my machine I only upgraded. It seems that the 2018 version used some file or

files from version 14 until I deleted it.

Regards Gordon

[haroldc85412896]

man me too, i had the old version and it was great but now i cannot export my video in 1080, when i try the "devices, computer 1080 HD", all i get is a video with black screen and the audio

[haroldc85412896]

Adobe told me they would call me back and send the weird files it was producing to their tech's, then email me, but nothing.....no call.....no email....