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I used the Shure MV88 on my iPhone with your software and Adobe Premiere Elements 2019 can't read th

New Here ,
Dec 13, 2019

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I used the Shure MV88 on my iPhone with your software and Adobe Premiere Elements 2019 can't read the file says "the required codec was not installed" 

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I used the Shure MV88 on my iPhone with your software and Adobe Premiere Elements 2019 can't read th

New Here ,
Dec 13, 2019

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I used the Shure MV88 on my iPhone with your software and Adobe Premiere Elements 2019 can't read the file says "the required codec was not installed" 

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Error or problem

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67

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Dec 13, 2019 0
Adobe Community Professional ,
Dec 14, 2019

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If its H.265 then it is not supported in 2019. You need 2020.

Convert with HandBrake to make it editable in 2019.

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Dec 14, 2019 0
Adobe Community Professional ,
Dec 14, 2019

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For audio and video or just audio?  (Note that it is not "our" software.  Users only here.  We have fun trying to help people!)

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Dec 14, 2019 0
New Here ,
Dec 14, 2019

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I just will not open in Adobe Premier Elements 2019 but will in Camtasia
just the audio is out of sync with the video.

--
Be well,
Martin Brossman

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Dec 14, 2019 0
Adobe Community Professional ,
Dec 14, 2019

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People here like to help.  But, you have to give up some detail about what and how you are trying to do what you want to do.

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