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Imported video turn solid red in Premiere Elements 2019

Community Beginner ,
Feb 17, 2019 Feb 17, 2019

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Hi.

Video imported: Mp4, H264, AAC, 1280x720, 30fps, 180.28MB.

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Community Expert ,
Feb 17, 2019 Feb 17, 2019

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That's not normal at all.  Can you give any more detail? 

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Community Expert ,
Feb 18, 2019 Feb 18, 2019

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Better yet, open the MP4 you're using for your source in the free download MediaInfo. In MediaInfo, set View to Text and then copy the report that is generated and paste it to this forum.

There are many different kinds of MP4 and many means of compression and not all are compatible with video editing.

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Community Beginner ,
Feb 19, 2019 Feb 19, 2019

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Re: imported video turn solid red in PrE2019:

MediaInfo report on source video

General
Complete name                            : G:\WrkG\king_roadNew\kingHDML1280x720Mp4.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 180 MiB
Duration                                 : 2 min 29 s
Overall bit rate                         : 10.1 Mb/s
Encoded date                             : UTC 2019-02-14 23:57:03
Tagged date                              : UTC 2019-02-14 23:57:03
Writing application                      : Lavf53.3.0

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Baseline@L3.1
Format settings                          : 1 Ref Frames
Format settings, CABAC                   : No
Format settings, RefFrames               : 1 frame
Format settings, GOP                     : M=1, N=60
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 2 min 29 s
Bit rate                                 : 9 918 kb/s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.359
Stream size                              : 177 MiB (98%)
Encoded date                             : UTC 1970-01-01 00:00:00
Tagged date                              : UTC 1970-01-01 00:00:00
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 2 min 29 s
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 3.44 MiB (2%)
Encoded date                             : UTC 1970-01-01 00:00:00
Tagged date                              : UTC 1970-01-01 00:00:00

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Community Beginner ,
Feb 19, 2019 Feb 19, 2019

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The source video is from Cloner Alliance Box Pro, a video capture device.

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Community Expert ,
Feb 19, 2019 Feb 19, 2019

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I'm curious  where this video came from. Was it from a camcorder or from software, like a screen recorder.

Try this: Open the MP4 in the free download Handbrake and output from it a new MP4. Then drop this new MP4 into Premiere Elements and see if it gives you the same red screen.

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Community Beginner ,
Feb 19, 2019 Feb 19, 2019

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I reinstalled PrE2019 and managed to get it working long enough

to export the source video from PrE.

The following day, the source video turned solid red again.

But the exported video did not have a red screen in PrE.

MediaInfo report on exported video:

General
Complete name                            : G:\WrkG\king_roadNew\kingHDML1280x720Mp4Qck1280x720Mp4.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/mp41)
File size                                : 107 MiB
Duration                                 : 2 min 29 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 5 992 kb/s
Encoded date                             : UTC 2019-02-16 02:09:32
Tagged date                              : UTC 2019-02-16 02:09:32
TIM                                      : 00:00:00:00
TSC                                      : 30
TSZ                                      : 1

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L3.2
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 2 min 29 s
Bit rate                                 : 5 830 kb/s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 30.000 FPS
Standard                                 : NTSC
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.211
Stream size                              : 104 MiB (97%)
Language                                 : English
Encoded date                             : UTC 2019-02-16 02:09:32
Tagged date                              : UTC 2019-02-16 02:09:32
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 2 min 29 s
Source duration                          : 2 min 29 s
Bit rate mode                            : Variable
Bit rate                                 : 157 kb/s
Maximum bit rate                         : 251 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 2.80 MiB (3%)
Source stream size                       : 2.81 MiB (3%)
Language                                 : English
Encoded date                             : UTC 2019-02-16 02:09:32
Tagged date                              : UTC 2019-02-16 02:09:32

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Engaged ,
Feb 19, 2019 Feb 19, 2019

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When you get the red panel, it typically means that PRE cannot read the source file (video or jpg/png). Try this:

1. Open a new test folder and add your video. Use a simple folder name like 'Test' and name the video 'Vid.mp4'

2. From PRE select Add Media -> Files and folders -> Test : Choose 'Vid.mp4'

3. When it loads, from Project Assets, drag the thumbnail to Video 1 (on the Timeline)

4. When you have it in the Video 1 layer, you should be able to see it in the display window.

If you still get Red, then there's a problem with your video file, and you need to fix it.

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Community Expert ,
Feb 19, 2019 Feb 19, 2019

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>If you still get Red, then there's a problem with your video file, and you need to fix it.

Or convert it, as you did, with Handbrake.

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Community Beginner ,
Feb 19, 2019 Feb 19, 2019

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Tks

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New Here ,
Jul 27, 2019 Jul 27, 2019

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I just upgraded from PE 11 to 2019. Before uninstalling PE 11, I rendered one of my projects that was not complete so that I could continue working on it with PE 2019. I rendered it as AVCHD 1920 x 1080, 29.97 fps, with a total file size of 17.5 GB. After installation of PE 2019, I added the rendered video to continue work, but it only displayed a red screen on video replay. This file played fine with Windows Movie/TV player, VLC and even windows Photos. I found YouTube videos that explained and solved similar problems with Premier Pro CC. The solution was to go to: Edit, Preferences, General, and then remove the selection of 'Use Hardware Acceleration (Intel HD Graphics 2000 and newer) for rendering, playback and export'. Select 'OK', and then restart PE 2019, and then import the file or video. This solution worked for me and I hope it to be helpful for others.

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