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Importer reported a generic error

Explorer ,
Sep 13, 2018 Sep 13, 2018

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Using "Adobe Premiere Elements 12"

One of my video clips from the same video shoot on my i-phone will not download to my time line "Project Assets"

Error message pops up " Importer Reported a Generic Error"  Tried a cold boot but nothing changed.

Any options?

Thanks

Gil

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Adobe Community Professional ,
Sep 13, 2018 Sep 13, 2018

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This is the same discussion you started in the following thread. I will lock this thread.

Please don't double-post topics.

Importer Generic error

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