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Importing 120 FPS .MP4 into Adobe Premiere Elements 15?

Community Beginner ,
Nov 15, 2018

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Hello!

I am attempting to import a video that I shot on my GoPro Hero 7 Black into Adobe Premiere Elements 15. The video is .MP4 and was shot in 120 FPS, as I wanted to use the video for slow motion.

Each time I attempt to import it, I get the following message: "This type of file is not supported, or the codec is not installed."

Does anyone know how to import this? Thank you!

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

The key is where it says "Codec ID/Info: High Efficiency Video Coding".  That is "HEVC" or "H.265"

The most common conversion program is called Handbrake.  It is free, downloadable and highly regarded.  I don't know what it does with the 120 FPS. 

A YouTube I liked about GoPro, H.265 and Handbrake:  Hero6 footage not working? Here's why and how to fix it – HEVC H265 explained - YouTube

GoPro themselves has a page of explanation and recommends Handbrake:  https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake

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Importing 120 FPS .MP4 into Adobe Premiere Elements 15?

Community Beginner ,
Nov 15, 2018

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Hello!

I am attempting to import a video that I shot on my GoPro Hero 7 Black into Adobe Premiere Elements 15. The video is .MP4 and was shot in 120 FPS, as I wanted to use the video for slow motion.

Each time I attempt to import it, I get the following message: "This type of file is not supported, or the codec is not installed."

Does anyone know how to import this? Thank you!

Adobe Community Professional
Correct answer by whsprague | Adobe Community Professional

The key is where it says "Codec ID/Info: High Efficiency Video Coding".  That is "HEVC" or "H.265"

The most common conversion program is called Handbrake.  It is free, downloadable and highly regarded.  I don't know what it does with the 120 FPS. 

A YouTube I liked about GoPro, H.265 and Handbrake:  Hero6 footage not working? Here's why and how to fix it – HEVC H265 explained - YouTube

GoPro themselves has a page of explanation and recommends Handbrake:  https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake

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Nov 15, 2018 1
Adobe Community Professional ,
Nov 15, 2018

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Most likely this video uses the HEV H.265 video codec, which Premiere Elements can not work with.

To find out if that is the case, open your video in the free download MediaInfo. In MediaInfo, set View to Text and then copy and paste the report it generates to this forum. Once we know what the video file is made of, we'll be better able to advise you.

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Community Beginner ,
Nov 15, 2018

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Hello Steve,

Thank you so much for your reply.  I followed your directions and this was the report that was generated:

               

Format                                   : MPEG-4

Format profile                           : Base Media / Version 1

Codec ID                                 : mp41 (mp41)

File size                                : 299 MiB

Duration                                 : 41 s 667 ms

Overall bit rate                         : 60.2 Mb/s

Encoded date                             : UTC 2018-11-10 15:11:43

Tagged date                              : UTC 2018-11-10 15:11:43

xyz                                      : +33.9876-116.1621/

Video

ID                                       : 1

Format                                   : HEVC

Format/Info                              : High Efficiency Video Coding

Format profile                           : Main@L5.1@Main

Codec ID                                 : hvc1

Codec ID/Info                            : High Efficiency Video Coding

Duration                                 : 41 s 667 ms

Bit rate                                 : 59.9 Mb/s

Width                                    : 2 704 pixels

Height                                   : 1 520 pixels

Display aspect ratio                     : 16:9

Frame rate mode                          : Constant

Frame rate                               : 119.880 (120000/1001) FPS

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Bits/(Pixel*Frame)                       : 0.122

Stream size                              : 298 MiB (100%)

Title                                    : GoPro H.265

Language                                 : English

Encoded date                             : UTC 2018-11-10 15:11:43

Tagged date                              : UTC 2018-11-10 15:11:43

Color range                              : Full

Color primaries                          : BT.709

Transfer characteristics                 : BT.709

Matrix coefficients                      : BT.709

Codec configuration box                  : hvcC

Audio

ID                                       : 2

Format                                   : AAC LC

Format/Info                              : Advanced Audio Codec Low Complexity

Codec ID                                 : mp4a-40-2

Duration                                 : 41 s 536 ms

Bit rate mode                            : Constant

Bit rate                                 : 192 kb/s

Nominal bit rate                         : 48.0 kb/s

Channel(s)                               : 2 channels

Channel layout                           : L R

Sampling rate                            : 48.0 kHz

Frame rate                               : 46.875 FPS (1024 SPF)

Compression mode                         : Lossy

Stream size                              : 960 KiB (0%)

Title                                    : GoPro AAC

Language                                 : English

Encoded date                             : UTC 2018-11-10 15:11:43

Tagged date                              : UTC 2018-11-10 15:11:43

Other #1

Type                                     : meta

Duration                                 : 41 s 41 ms

Bit rate mode                            : VBR

Is there any way to convert the video in such a way it could be imported?

Thank you again.

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Adobe Community Professional ,
Nov 15, 2018

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The key is where it says "Codec ID/Info: High Efficiency Video Coding".  That is "HEVC" or "H.265"

The most common conversion program is called Handbrake.  It is free, downloadable and highly regarded.  I don't know what it does with the 120 FPS. 

A YouTube I liked about GoPro, H.265 and Handbrake:  Hero6 footage not working? Here's why and how to fix it – HEVC H265 explained - YouTube

GoPro themselves has a page of explanation and recommends Handbrake:  https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake

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Nov 15, 2018 2
Adobe Community Professional ,
Nov 16, 2018

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Took the words right out of my mouth, Bill.

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Nov 16, 2018 0
Adobe Community Professional ,
Nov 16, 2018

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https://forums.adobe.com/people/Steve+Grisetti  wrote

Took the words right out of my mouth, Bill.

I only know what you've taught me here, in your books, on your website and at Lynda.com!

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Nov 16, 2018 1