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Incompatible Display Driver

New Here ,
May 13, 2018

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Display.jpg

This is what I see whenever I open the program.
I've had Premiere Elements 10 for quite a while.
This is a recent development.
Is there a fix for this?

Laptop says the display drivers are up to date

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

You're saying you're still using version 10? That's relevant.

That said, go to the Intel site and get the latest driver for your graphics system.

Identify Your Intel® Graphics Controller

Then remove the BadDriver.txt file from your Program Files. Where this file is located depends on your operating system and if you have other versions of the program running on your machine, which you haven't said.

On Windows 10 64-bit, you will need to Show Hidden Files and then go to C/ProgramData/Adobe/Premiere Elements/10.0.

Then re-launch the program.

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Incompatible Display Driver

New Here ,
May 13, 2018

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Display.jpg

This is what I see whenever I open the program.
I've had Premiere Elements 10 for quite a while.
This is a recent development.
Is there a fix for this?

Laptop says the display drivers are up to date

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

You're saying you're still using version 10? That's relevant.

That said, go to the Intel site and get the latest driver for your graphics system.

Identify Your Intel® Graphics Controller

Then remove the BadDriver.txt file from your Program Files. Where this file is located depends on your operating system and if you have other versions of the program running on your machine, which you haven't said.

On Windows 10 64-bit, you will need to Show Hidden Files and then go to C/ProgramData/Adobe/Premiere Elements/10.0.

Then re-launch the program.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 13, 2018 0
Adobe Community Professional ,
May 14, 2018

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You're saying you're still using version 10? That's relevant.

That said, go to the Intel site and get the latest driver for your graphics system.

Identify Your Intel® Graphics Controller

Then remove the BadDriver.txt file from your Program Files. Where this file is located depends on your operating system and if you have other versions of the program running on your machine, which you haven't said.

On Windows 10 64-bit, you will need to Show Hidden Files and then go to C/ProgramData/Adobe/Premiere Elements/10.0.

Then re-launch the program.

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May 14, 2018 2
New Here ,
May 17, 2018

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Thanks. I think I got the driver updated.
I opened the program and I did not get that message this time.

This solution is accurate and true

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May 17, 2018 1