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Hello
When i insert my video into premiere elements the pop up videomerge box comes up telling me i have a solid background colour in the video. if i choose to video merge my video goes entirely black and if i dont videomerge it goes entirely green.
How can i rectify to have my mp4 file insert correctly. Thank you
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I'm confused because I've never seen that happen. What is the source and specifications of the video file? What are the steps you are following to "insert" your video file?