• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Installation error

New Here ,
Feb 23, 2020 Feb 23, 2020

Copy link to clipboard

Copied

PE 18

For some reason I am now getting this installation error but the link to see the error summary does not lead to anywhere ?

 

1942e79aaf9c73207c11e012c8729559.png

TOPICS
Error or problem

Views

156

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 23, 2020 Feb 23, 2020

Copy link to clipboard

Copied

Does your computer meet the minimum specs?

https://www.adobe.com/products/premiere-elements/tech-specs.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 23, 2020 Feb 23, 2020

Copy link to clipboard

Copied

Yes I have a gaming pc beyond the required specs

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2020 Feb 24, 2020

Copy link to clipboard

Copied

LATEST

Try "Online Support" in the Help menu.  It will take you to a web page.  In the lower right corner is a "chat" icon that will start a session with an Adobe tech that can trouble shoot installation errors.  If necessary, they can operate your computer remotely.   

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines