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installation premiere elements 2020 fehlercode 1

New Here ,
Jun 20, 2020

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ich habe gerade versucht die gekaufte DVD premiere elements 2020 zu installieren (OS Catalina). Die DVD startet, eine Anmeldung mit der Adobe ID ist möglich, jedoch erhalte ich kurz darauf die Meldung Installationsfehler Fehlercode 1. (Core-Komponenten konnten nicht installiert/aktualisiert werden)

 

Auf meinem Mac ist auch noch Premiere Elements 11 installiert - ich möchte die Version PE11 jedoch nicht deinstallieren, da ich fürchte, daß meine gesamten Dateien aus diesem Programm (organizer) weg sind, die brauche ich aber noch zum Bearbeiten.

 

Bitte dringend um Hilfe 

 

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installation premiere elements 2020 fehlercode 1

New Here ,
Jun 20, 2020

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ich habe gerade versucht die gekaufte DVD premiere elements 2020 zu installieren (OS Catalina). Die DVD startet, eine Anmeldung mit der Adobe ID ist möglich, jedoch erhalte ich kurz darauf die Meldung Installationsfehler Fehlercode 1. (Core-Komponenten konnten nicht installiert/aktualisiert werden)

 

Auf meinem Mac ist auch noch Premiere Elements 11 installiert - ich möchte die Version PE11 jedoch nicht deinstallieren, da ich fürchte, daß meine gesamten Dateien aus diesem Programm (organizer) weg sind, die brauche ich aber noch zum Bearbeiten.

 

Bitte dringend um Hilfe 

 

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Jun 20, 2020 0
Adobe Community Professional ,
Jun 20, 2020

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I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum.

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Jun 20, 2020 0
New Here ,
Jun 20, 2020

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In welches Forum? Wer wird antworten?  Sind Sie kein Community Experte ?

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Jun 20, 2020 0
Adobe Community Professional ,
Jun 20, 2020

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I am a Adobe Community Professional and a Moderator. That is how I was able to move your post from the Coimmunity Help forum, which is for asking question on using this forum system, to the proper forum for the program you are having a problem with. But know nothing about Premiere Elements.

I am not an Adobe Employee. I'm just another user of Adobe software like you are and 99% of all others that come to this forum system.

 

The ACPs and other Adobe users that do know about this program will see your post and possibly have a solution for you now that it is in the correct forum.

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Jun 20, 2020 0
New Here ,
Jun 20, 2020

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Vielen Dank, ich bin nur vorsichtig, ich spreche auch nicht perfekt englisch. Ich freue mich über die Hilfe bei meinem Problem mit dem neuen Programm.

Von meinem iPhone gesendet

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Jun 20, 2020 0
Adobe Community Professional ,
Jun 20, 2020

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Sorry I can't repond in your language!

 

All versions of Premiere Elements run independently.  They do not interfere with each other. 

 

The main thing you buy is the serial number for the user license.  If we assume your disc is faulty, you can download the installation file.  Can you use this link from your country?  https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html?promoid=D4P81Y6G&mv=oth...

 

If that does not work, find a link to the "free trial" version.  It is exactly the same.  It will give you a place to enter the serial number that came with your DVD.

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Jun 20, 2020 0
New Here ,
Jun 21, 2020

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Thank you so much, the trial version works. I’m downloading now. 👍👍👍

Von meinem iPhone gesendet

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Jun 21, 2020 0