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locks up at 98% while coding AVCHD file

New Here ,
Jul 03, 2017

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On Premier Elements 12.1 on a pc.  On larger projects that are around an hour of video it locks up at 98% completion on a 1920x1080 coding mp4.  It saves a video file that has a file size of 0 bytes that won't open.  It also leaves two files in the same folder -- what appears to be a temp ADTS audio file and a temp Mp4 video file.  I can open each file and see the coded video or listen to the audio, but these are separate files.  It appears that the coding process is failing near the end when the audio and video files should be combined into a final Mp4 video file.

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locks up at 98% while coding AVCHD file

New Here ,
Jul 03, 2017

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On Premier Elements 12.1 on a pc.  On larger projects that are around an hour of video it locks up at 98% completion on a 1920x1080 coding mp4.  It saves a video file that has a file size of 0 bytes that won't open.  It also leaves two files in the same folder -- what appears to be a temp ADTS audio file and a temp Mp4 video file.  I can open each file and see the coded video or listen to the audio, but these are separate files.  It appears that the coding process is failing near the end when the audio and video files should be combined into a final Mp4 video file.

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Jul 03, 2017 0
Adobe Community Professional ,
Jul 03, 2017

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Is there sufficient free space on the hard drive that you are exporting to?

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Jul 03, 2017 0
New Here ,
Jul 04, 2017

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There was sufficient memory and I have tried different hard drives with the same results.

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Jul 04, 2017 0
Adobe Community Professional ,
Jul 04, 2017

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jimh38333550  wrote

There was sufficient memory and I have tried different hard drives with the same results.

Memory or hard drive space?

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Jul 04, 2017 0
New Here ,
Jul 05, 2017

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There was sufficient Hard Drive space for coding the projects. Regarding

memory, my laptop has 4 GB of RAM.

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Jul 05, 2017 0
Peru Bob LATEST
Adobe Community Professional ,
Jul 05, 2017

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You may need more RAM.

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Jul 05, 2017 0