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Lost 4 digits of the serial number

New Here ,
Jan 17, 2018

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Years ago I purchased Adobe Premiere Elements 2.0 and Adobe Photoshop 4.0 in one packages. I threw away the package, including the serial number / activation code. I wrote down the code, but I recently found out that I wrote down 20 digits instead of 24 digits. Can someone help me finds the 4 missing numbers, so I can get this software back to work?

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Lost 4 digits of the serial number

New Here ,
Jan 17, 2018

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Years ago I purchased Adobe Premiere Elements 2.0 and Adobe Photoshop 4.0 in one packages. I threw away the package, including the serial number / activation code. I wrote down the code, but I recently found out that I wrote down 20 digits instead of 24 digits. Can someone help me finds the 4 missing numbers, so I can get this software back to work?

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Jan 17, 2018 0
Adobe Community Professional ,
Jan 17, 2018

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Current software requires registration and your serial number would be on file in your Adobe account.  Premiere Elements 2.0 and Photoshop Elements 4.0 are so old that registration may not have been done.  You are probably the only one with the records.   Worse, you software is so old that it probably won't run well on current operating systems. 

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Jan 17, 2018 0
New Here ,
Jan 17, 2018

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Registration was never done. I don't have the details any longer. The software has never been tested on windows 8 or windows 10, so it might not work. Still, it would be nice if I could try it out. I purchased the software, so I would really like to be able to try it.

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Jan 17, 2018 0
Most Valuable Participant ,
Jan 17, 2018

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Since you threw things away without keeping a good record of your information, there is no way for anyone to help

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Jan 17, 2018 0
Adobe Community Professional ,
Jan 17, 2018

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This might recover the serial number:

Products: Belarc Advisor

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Jan 17, 2018 0
New Here ,
Jan 17, 2018

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That won't work, because I don't have the computer any longer, that I used when I installed the software years ago. I don't have a computer that this software has even been installed on.

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Jan 17, 2018 0
Adobe Community Professional ,
Jan 17, 2018

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Go to Adobe.com and click on Manage Account. Then log in with your Adobe ID and password.

On the page that opens, click on the Plans & Products tab. Then, under Products, click on View Your Products.

Though as Bill says, this list may only go back to version 6.

Your best bet -- assuming you want to continue using version 2 -- is to buy a used copy on eBay.

Though I'm not sure there is a lot of value in continuing to use version 2. It may not run on current operating systems, and it pretty much only edits miniDV footage. Assuming you've still got a computer with an active FireWire port to capture miniDV footage.

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Jan 17, 2018 0
New Here ,
Jan 17, 2018

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Thank you all for your responses. I think I will just give up and buy a new / recent software package.

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Jan 17, 2018 0