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Lost last 4 hours of work

New Here ,
May 09, 2020

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I was working on a project in Premiere Elements 2020. It crashed upon re-boot the timeline was empty and the auto-save files (all 10) are empty. What????????

Update 5 hours later. Found an auto-save version of my original timeline that was about 4 edits behind, so I started again from that point. Manually saving after each edit. Nervous. SO!!!! it just crashed again!!!! NOW I LOST THE LAST 4 HOURS OF WORK MANUALLY SAVING AFTER EACH EDIT. Can't really go any further until this is solved.

 

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Lost last 4 hours of work

New Here ,
May 09, 2020

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I was working on a project in Premiere Elements 2020. It crashed upon re-boot the timeline was empty and the auto-save files (all 10) are empty. What????????

Update 5 hours later. Found an auto-save version of my original timeline that was about 4 edits behind, so I started again from that point. Manually saving after each edit. Nervous. SO!!!! it just crashed again!!!! NOW I LOST THE LAST 4 HOURS OF WORK MANUALLY SAVING AFTER EACH EDIT. Can't really go any further until this is solved.

 

[title edited by mod]

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May 09, 2020 0
Adobe Community Professional ,
May 09, 2020

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That certainly is not at all normal.  You are not offering enough information to allow even a guess to help.

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May 09, 2020 0
New Here ,
May 09, 2020

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Thanks for your response. I don't really know what to add. I started a project was editing no worries. Auto-save was engaged. The app crashed and when I re-opened the timeline was empty. Went to the auto-save files and the last three were empty as well. No clips. The 4th one back in the Q had a timeline that was a few edits behind where I was. I went on from there, carefully saving manually. Then hours later it crashed again and again, I lost like 3 hours of edits. 

PE 2020 on a MacOS 10.15.4 

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May 09, 2020 0
Adobe Community Professional ,
May 09, 2020

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Maybe disk space?  Maybe memory failure?  Premiere Elements works well on too many machines to assume that there is a consistant, predictiable bug that causes crashes like you have.  It makes finding a solution hard.

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