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MOV files are importing as audio only

Community Beginner ,
Jan 15, 2020

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My .mov files which play fine on my Mac are importing as Audio Only. After importing them, they look like audio and when I grab them to place on my timeline, only the audio track appears. Can someone help me?Screen Shot 2020-01-15 at 4.08.00 PM.png

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Error or problem, Import

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MOV files are importing as audio only

Community Beginner ,
Jan 15, 2020

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My .mov files which play fine on my Mac are importing as Audio Only. After importing them, they look like audio and when I grab them to place on my timeline, only the audio track appears. Can someone help me?Screen Shot 2020-01-15 at 4.08.00 PM.png

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Error or problem, Import

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87

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Jan 15, 2020 0
Adobe Community Professional ,
Jan 15, 2020

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What is the source and structure of the MOV files?

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Jan 15, 2020 0
Community Beginner ,
Jan 16, 2020

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The source is from a camera shoot using a RED camera from Tuesday. I had both .mov files and .R3D files tranferred. I don't know what the structure of the files are or even how to determine the structure.

 

Thanks for the reply! 

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Jan 16, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
Jan 16, 2020

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Might want to try to change extension to .mpg

or get a more professional NLE.

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Jan 16, 2020 0