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mp4 files imported to premiere elements are shown with strange black backrounds

New Here ,
May 23, 2017

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Hi there, some of my files, recorded with iPHONE, are with black Background as soon as i Import them to premiere elements (10). I use Windows 10. Do I have to upgrade to Premiere Elements 15? Has anyone the same Problems?Unbenannt.JPGthanks for helping. dominic

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mp4 files imported to premiere elements are shown with strange black backrounds

New Here ,
May 23, 2017

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Hi there, some of my files, recorded with iPHONE, are with black Background as soon as i Import them to premiere elements (10). I use Windows 10. Do I have to upgrade to Premiere Elements 15? Has anyone the same Problems?Unbenannt.JPGthanks for helping. dominic

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May 23, 2017 0
Adobe Community Professional ,
May 23, 2017

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Premiere Elements 10 was pretty much designed to work with camcorder video only.

I'd definitely recommend downloading the free trial of version 15 to see if it makes a difference. And it should!

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