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Mr Charlie Charlesworth

New Here ,
Sep 30, 2018

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A couple of months ago I made comments about having problems processing 4k footage blaming everything on Adobe. I cannot find where that comment is now but I would like to say that it was nothing to do with Adobe. I had upgraded my PC for processing 4K from my Sony AX53 and it turned out to be some Memory problem with my new software. I can now happily produce a good 4K video with my Adobe premiere Elemts 12 so sorry for the bad press.

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Mr Charlie Charlesworth

New Here ,
Sep 30, 2018

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A couple of months ago I made comments about having problems processing 4k footage blaming everything on Adobe. I cannot find where that comment is now but I would like to say that it was nothing to do with Adobe. I had upgraded my PC for processing 4K from my Sony AX53 and it turned out to be some Memory problem with my new software. I can now happily produce a good 4K video with my Adobe premiere Elemts 12 so sorry for the bad press.

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Sep 30, 2018 0
Adobe Community Professional ,
Oct 01, 2018

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Good news, Charlie. Thanks for reporting your success.

The reason you couldn't find your old post is that you posted it to the Creative Cloud forum rather than Premiere Elements forum. Here it is, if you're interested.

CC 2018 constantly crashing Windows 10

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Oct 01, 2018 0