Highlighted

My Custom Scratch Disc locations Keep Resetting to Defaults

New Here ,
Feb 14, 2020

Copy link to clipboard

Copied

Hi,

I'm running Premiere Elements 2020 on Windows and I've tried, multiple times, to change the default location for Scratch discs. Everytime I close my project and re-open it again, the default settings are back. 

Any help with this would be greatly appreciated.

Thank you.

--Bill

TOPICS
Error or problem

Views

88

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

My Custom Scratch Disc locations Keep Resetting to Defaults

New Here ,
Feb 14, 2020

Copy link to clipboard

Copied

Hi,

I'm running Premiere Elements 2020 on Windows and I've tried, multiple times, to change the default location for Scratch discs. Everytime I close my project and re-open it again, the default settings are back. 

Any help with this would be greatly appreciated.

Thank you.

--Bill

TOPICS
Error or problem

Views

89

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 14, 2020 0
Adobe Community Professional ,
Feb 14, 2020

Copy link to clipboard

Copied

I've never found a way to change those defaults.  Most will remember from the last project but at least one never does.  Instead, I go through several first steps to start a project and setting the Scratch Disks is one of them.   Another is to be sure to start the timeline with a primary clip that will create the project settings.  

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 14, 2020 0
New Here ,
Feb 16, 2020

Copy link to clipboard

Copied

Thanks for the info. But, it's easy to set your custom locations - Select Edit / Preferences / ScratchDisks - the problem is when I log out of my project and save it, when I re-open the project they are all reset back to the default, which puts them on the C drive - the worst place you could put some of these files. The only setting that doesn't get changed back is the Media Cache. I would think that Adobe could - and should! - easily fix this bug.  

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 16, 2020 0
Adobe Community Professional ,
Feb 16, 2020

Copy link to clipboard

Copied

"Old school" think with slow mechanical drives was to spread the work over two or three.   With current, faster drives, especially SSDs, it is appropriate to have everything on the C drive.   

Why do you think it is a flaw or bug?

 

This forum doesn't do much for bug reporting.  A better place for that is:  https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_premiere_elements

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 16, 2020 0
FGPe LATEST
New Here ,
May 06, 2020

Copy link to clipboard

Copied

I have exact the same problem and yes, it looks clearly a bug to me.

(It maybe so that there is no or less need to spread the work over several drives, but what if the C: drive is nearly full? Or you have a faster drive somewhere else? Or want to make automated backups of your c: drive and want to keep that drive as clean as possible for that reason?)

The manual/user guide clearly states that you can set up (and save) the preference settings for scratchdisks. It did exactly that in earlier versions, but in this v2020 when you reopen the project, all locations are back to their defaults.

As you create a map for each project, like I do, each of those maps get clogged with new scratch-maps. Instead of them being (in one instance) just at one designated location.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 06, 2020 0