My lifetime valid serial nr. for Premiere Elements is not working anymore

New Here ,
Feb 07, 2021 Feb 07, 2021

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My lifetime valid serial nr. for Premiere Elements is not working anymore...i moved from a windows pc to a Mac and downloaded the previous 2020 as that was the version I boight the license for. What to do next?

 

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Adobe Community Professional ,
Feb 07, 2021 Feb 07, 2021

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Mac and PC versions have different serial numbers.  All downloaded versions are unique.  The one exception is that if you bought a boxed set of DVDs you would have recieved a serial number for both operating systems.  

 

Please don't shoot the messenger, but you will need to buy a new serial number.  

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