• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

New installation of Premiere Elements 2012 - redemption code not recognised. How do I contact suppo

New Here ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

How do I contact support

defaultwm7h8gjqkqxr_0-1617808345449.png

 

TOPICS
Error or problem

Views

130

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

Click the Contact Us button in the lower left of this page to open a Chat.

https://helpx.adobe.com/sea/contact/what-contact-options.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2021 Apr 08, 2021

Copy link to clipboard

Copied

Thank you.  I was able to findthe Chat and quickly got an answer and all sorted.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

If you are just now trying to redeem a nine year old code you MAY be out of luck

Redemption Code https://helpx.adobe.com/download-install/kb/redemption-code-help.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

Typo?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 08, 2021 Apr 08, 2021

Copy link to clipboard

Copied

LATEST

Thank you.  But I was able through online Chat to get it all resolved.  The difficulty was finding the Chat Box.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines