New installation of Premiere Elements 2012 - redemption code not recognised. How do I contact suppo

New Here ,
Apr 07, 2021 Apr 07, 2021

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How do I contact support

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Error or problem

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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Click the Contact Us button in the lower left of this page to open a Chat.

https://helpx.adobe.com/sea/contact/what-contact-options.html

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Thank you.  I was able to findthe Chat and quickly got an answer and all sorted.

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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If you are just now trying to redeem a nine year old code you MAY be out of luck

Redemption Code https://helpx.adobe.com/download-install/kb/redemption-code-help.html

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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Typo?

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New Here ,
Apr 08, 2021 Apr 08, 2021

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Thank you.  But I was able through online Chat to get it all resolved.  The difficulty was finding the Chat Box.

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