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No audio at all in Adobe Premiere Elements 15

New Here ,
Mar 18, 2017

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I'm new to video editing. I've been working on a few projects that include video clips and imported music tracks. All audio has worked just fine. Then today I open one of my projects and there is no sound. I checked all of my projects and none of them have sound anymore. I tried starting a new project and imported video and music tracks--no sound at all. I checked the settings to make sure that my computer speakers were the default and they are. The volume is not muted as far as I can tell. My computer plays audio just fine outside of Adobe. This just happened all of a sudden. When I closed the project last night everything played just fine, then I open it today and there is no sound. I never changed any audio settings. Any help would be appreciated.

Thanks!

Hi RaeaJade,

I had the same issue and I just solved it.

I went to settings in Premiere Elements and clicked Audio hardware. Default Input was on Microphone. I set those on 'No Input'. The default output is on 'speakers'.

Now I have sound again.

Good luck!

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No audio at all in Adobe Premiere Elements 15

New Here ,
Mar 18, 2017

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I'm new to video editing. I've been working on a few projects that include video clips and imported music tracks. All audio has worked just fine. Then today I open one of my projects and there is no sound. I checked all of my projects and none of them have sound anymore. I tried starting a new project and imported video and music tracks--no sound at all. I checked the settings to make sure that my computer speakers were the default and they are. The volume is not muted as far as I can tell. My computer plays audio just fine outside of Adobe. This just happened all of a sudden. When I closed the project last night everything played just fine, then I open it today and there is no sound. I never changed any audio settings. Any help would be appreciated.

Thanks!

Hi RaeaJade,

I had the same issue and I just solved it.

I went to settings in Premiere Elements and clicked Audio hardware. Default Input was on Microphone. I set those on 'No Input'. The default output is on 'speakers'.

Now I have sound again.

Good luck!

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Mar 18, 2017 1
Adobe Community Professional ,
Mar 18, 2017

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What are you settings if you go to the program's preferences (under the Edit menu on a PC) and view the Audio Hardware page?

Sometimes these settings can be changed by things like plugging in a USB microphone or headset. In fact, if you've got a USB microphone plugged in, try unplugging it.

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Mar 18, 2017 0
New Here ,
Mar 18, 2017

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Hi there. The audio hardware default settings are set to my laptop speakers. I don't have any microphone plugged in and never have.

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Mar 18, 2017 0
Adobe Community Professional ,
Mar 18, 2017

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I don't know enough about your system to be able to help.

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Mar 18, 2017 0
Community Beginner ,
Apr 29, 2017

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Hi RaeaJade,

I had the same issue and I just solved it.

I went to settings in Premiere Elements and clicked Audio hardware. Default Input was on Microphone. I set those on 'No Input'. The default output is on 'speakers'.

Now I have sound again.

Good luck!

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Apr 29, 2017 5
New Here ,
Aug 15, 2017

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Thank you for this answer; it fixed my problem!

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Aug 15, 2017 0
New Here ,
Oct 24, 2017

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This also fixed my problem in 2018. Thank you.

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Oct 24, 2017 0
New Here ,
Mar 30, 2018

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Simplest question, a rare correct solution! To bad people need luck to find this solution. I still don't understand how things can be fine for over a year and then all of a sudden delay a content creator like myself 2 weeks! If your using Elements 15, the audio hardware is under preferences. Thank you wesleyi91514052

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Mar 30, 2018 0
Adobe Community Professional ,
Mar 30, 2018

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I still don't understand how things can be fine for over a year and then all of a sudden delay a content creator like myself 2 weeks!

It appears that this odd change to the audio settings is randomly triggered by a routine Windows update.

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Mar 30, 2018 0
Adobe Community Professional ,
Apr 29, 2017

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Good suggestion, Wesley! In fact, it's what I suggested also in my first response.

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Apr 29, 2017 0
New Here ,
Aug 15, 2017

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I tried this and there is still no audio. The file is from a GoPro Hero5 and the file is MP4. All audio settings on the PC seem to be correct, but still no audio during playback.

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Aug 15, 2017 0
New Here ,
Aug 15, 2017

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Problem solved. After I made the audio settings changes, I closed Elements then relaunched it. Now I have audio.

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Aug 15, 2017 0
Adobe Community Professional ,
Aug 15, 2017

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Great news, John! Please mark this question as answered.

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Aug 15, 2017 0