No clips viewed

New Here ,
Feb 02, 2021 Feb 02, 2021

Copy link to clipboard

Copied

I upgraded from Premiere Elements 2020 to 2021. In 2021, none of my files can be viewed anymore, although they were ok in 2020. Many of the clips are filmed on my Samsung S10+ or my Canon HDR camera. What is wrong? Are there codecs not compatible with 2021?

TOPICS
Error or problem

Views

74

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 02, 2021 Feb 02, 2021

Copy link to clipboard

Copied

LATEST

Did you open a project that you created in version 2020 with version 2021? That will not work and can cause project corruption.

 

Or are you saying that you started a new project in version 2021 and your videos do not play when you add them to your timeline? If so, can you post a screen capture of what you see when you try to play your timeline?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines