Highlighted

No Serial Number on box or disc cover

New Here ,
Dec 22, 2017

Copy link to clipboard

Copied

Elements 2018 stand alone disc

There is no 24 digit number on either the both disc came in or on the disc cover itself. Purchased from Amazon.

Help!

Thanks

Hal Muskat

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

You need to contact Amazon and complain. They (or whatever dealer you bought it from through Amazon) sent you a program that you can't activate.

Views

149

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

No Serial Number on box or disc cover

New Here ,
Dec 22, 2017

Copy link to clipboard

Copied

Elements 2018 stand alone disc

There is no 24 digit number on either the both disc came in or on the disc cover itself. Purchased from Amazon.

Help!

Thanks

Hal Muskat

Adobe Community Professional
Correct answer by Steve Grisetti | Adobe Community Professional

You need to contact Amazon and complain. They (or whatever dealer you bought it from through Amazon) sent you a program that you can't activate.

Views

150

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 22, 2017 0
Adobe Community Professional ,
Dec 22, 2017

Copy link to clipboard

Copied

Is there a redemption code?

See here:

Help with redemption codes

Was it purchased directly from Amazon or a third party seller?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 22, 2017 0
New Here ,
Dec 22, 2017

Copy link to clipboard

Copied

Thanks, but no, there is not a redemption code.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 22, 2017 0
Adobe Community Professional ,
Dec 22, 2017

Copy link to clipboard

Copied

You need to contact Amazon and complain. They (or whatever dealer you bought it from through Amazon) sent you a program that you can't activate.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 22, 2017 0