Nothing under Titles and Text tab in Premiere Elements 14

[stevedross]

This happens occasionally on several computers at our center where

no presets show up when selecting the Titles and Text tab in Elements 14.

Your help is greatly appreciated.

Thanks

Steve

[Steve Grisetti]

I would recommend you contact Adobe Customer Service via Chat and see what solutions they can find.

Contact Customer Care

If they help you resolve this issue, please report back with the solution.

[stevedross]

It just keeps referring me back to the forums.

[Steve Grisetti]

You need to select the CHAT option.

[stevedross]

Thanks for you help, but I don't see the Chat tab. Here's where I'm at

Contact Customer Care

[stevedross]

Is this Steve from the Lynda.com tutorials?

[Bill Sprague]

stevedross wrote:

Is this Steve from the Lynda.com tutorials?

He may not confess, but it is the one and the same!

I am thoroughly convinced that if anyone wants to learn video editing, there is no better choice than Premier Elements.  But, it is not because Premier Elements is more capable than the competition.  It is because Steve's course and teaching skills are so much better than you can find for any other video editor.  In a weekend or two, you can go from zero to skilled with Steve's course. 

Two weeks ago I upgraded to version 15 and thought it might be good to re-take Steve's course.  I think it was version 11 where I took it the first time.  Steve is better than ever!

Bill

[stevedross]

I think I found it. It didn't jump out at me. When I get this resolved, I'll post the findings.

[Steve Grisetti]

Bless you, Bill.

[stevedross]

Hey, we at access center have benefited from his tutorials as well. Nice job on the videos

[stevedross · Accepted solution]

Here's the solution to the problem. This is what they had me do the last time as well.

1. Go to Run and type in %adobedata%

2. Open the Adobe folder

3. Open the Premiere Elements folder

4. Rename the 14.0 folder to 14.0.old

5. Open Premiere Elements 14 program

Note - You don't copy the folder and then rename it. Premiere will do that after you

rename it and then open the program.

I hope this helps

[Steve Grisetti]

This is awesome! Thanks for reporting back the solution, Steve!

[Hangerbum]

Does this address this issue? Many of my fonts are not displaying in titles and texts...just these square hieroglyphics??