from one day to another, my Premiere Elements doesn't import MOV files anymore and shows an error: "The importer reported a generic error".
With the same PE14 I could import MOV files without any problems earlier this year.
I'm using Windows 10 (latest updates) and the Mediainfo tool gives the following output for one of the mov files (all created with a Casio camera):
General
Complete name : V:\Videos\2018\Nov2008\IMG_021484.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 2001.03 (qt /caqv)
File size : 6.67 MiB
Duration : 21 s 600 ms
Overall bit rate mode : Variable
Overall bit rate : 2 590 kb/s
Encoded date : UTC 2008-11-06 19:09:48
Tagged date : UTC 2008-11-06 19:09:48
Writing application : Casio Digital Camera
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L3
Format settings : 1 Ref Frames
Format settings, CABAC : No
Format settings, RefFrames : 1 frame
Format settings, GOP : M=1, N=25
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 21 s 600 ms
Bit rate mode : Variable
Bit rate : 2 411 kb/s
Maximum bit rate : 11.5 Mb/s
Width : 640 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.314
Stream size : 6.21 MiB (93%)
Language : English
Encoded date : UTC 2008-11-06 19:09:48
Tagged date : UTC 2008-11-06 19:09:48
Codec configuration box : avcC
Audio
ID : 2
Format : ADPCM
Codec ID : 11
Codec ID/Hint : Intel
Duration : 21 s 567 ms
Bit rate mode : Constant
Bit rate : 187 kb/s
Channel(s) : 1 channel
Sampling rate : 44.1 kHz
Stream size : 493 KiB (7%)
Language : English
Encoded date : UTC 2008-11-06 19:09:48
Tagged date : UTC 2008-11-06 19:09:48
I also have Quicktime version 7.7.9 installed.
I don't want to convert all my MOV files (with quality losses) e.g. with Handbrake just to import them later in PE14 - since I used PE14 before to just simply open the MOV files without any problems ... Any ideas or options I can try?
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