Highlighted

Older MOV files with error in Premiere Elements 14

Explorer ,
Dec 10, 2018

Copy link to clipboard

Copied

Hi,

from one day to another, my Premiere Elements doesn't import MOV files anymore and shows an error: "The importer reported a generic error".

With the same PE14 I could import MOV files without any problems earlier this year.

I'm using Windows 10 (latest updates) and the Mediainfo tool gives the following output for one of the mov files (all created with a Casio camera):

General

Complete name                            : V:\Videos\2018\Nov2008\IMG_021484.MOV

Format                                   : MPEG-4

Format profile                           : QuickTime

Codec ID                                 : qt   2001.03 (qt  /caqv)

File size                                : 6.67 MiB

Duration                                 : 21 s 600 ms

Overall bit rate mode                    : Variable

Overall bit rate                         : 2 590 kb/s

Encoded date                             : UTC 2008-11-06 19:09:48

Tagged date                              : UTC 2008-11-06 19:09:48

Writing application                      : Casio Digital Camera

Video

ID                                       : 1

Format                                   : AVC

Format/Info                              : Advanced Video Codec

Format profile                           : Baseline@L3

Format settings                          : 1 Ref Frames

Format settings, CABAC                   : No

Format settings, RefFrames               : 1 frame

Format settings, GOP                     : M=1, N=25

Codec ID                                 : avc1

Codec ID/Info                            : Advanced Video Coding

Duration                                 : 21 s 600 ms

Bit rate mode                            : Variable

Bit rate                                 : 2 411 kb/s

Maximum bit rate                         : 11.5 Mb/s

Width                                    : 640 pixels

Height                                   : 480 pixels

Display aspect ratio                     : 4:3

Frame rate mode                          : Constant

Frame rate                               : 25.000 FPS

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Progressive

Bits/(Pixel*Frame)                       : 0.314

Stream size                              : 6.21 MiB (93%)

Language                                 : English

Encoded date                             : UTC 2008-11-06 19:09:48

Tagged date                              : UTC 2008-11-06 19:09:48

Codec configuration box                  : avcC

Audio

ID                                       : 2

Format                                   : ADPCM

Codec ID                                 : 11

Codec ID/Hint                            : Intel

Duration                                 : 21 s 567 ms

Bit rate mode                            : Constant

Bit rate                                 : 187 kb/s

Channel(s)                               : 1 channel

Sampling rate                            : 44.1 kHz

Stream size                              : 493 KiB (7%)

Language                                 : English

Encoded date                             : UTC 2008-11-06 19:09:48

Tagged date                              : UTC 2008-11-06 19:09:48

I also have Quicktime version 7.7.9 installed.

I don't want to convert all my MOV files (with quality losses) e.g. with Handbrake just to import them later in PE14 - since I used PE14 before to just simply open the MOV files without any problems ... Any ideas or options I can try?

Thanks

Konrad

Views

129

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Older MOV files with error in Premiere Elements 14

Explorer ,
Dec 10, 2018

Copy link to clipboard

Copied

Hi,

from one day to another, my Premiere Elements doesn't import MOV files anymore and shows an error: "The importer reported a generic error".

With the same PE14 I could import MOV files without any problems earlier this year.

I'm using Windows 10 (latest updates) and the Mediainfo tool gives the following output for one of the mov files (all created with a Casio camera):

General

Complete name                            : V:\Videos\2018\Nov2008\IMG_021484.MOV

Format                                   : MPEG-4

Format profile                           : QuickTime

Codec ID                                 : qt   2001.03 (qt  /caqv)

File size                                : 6.67 MiB

Duration                                 : 21 s 600 ms

Overall bit rate mode                    : Variable

Overall bit rate                         : 2 590 kb/s

Encoded date                             : UTC 2008-11-06 19:09:48

Tagged date                              : UTC 2008-11-06 19:09:48

Writing application                      : Casio Digital Camera

Video

ID                                       : 1

Format                                   : AVC

Format/Info                              : Advanced Video Codec

Format profile                           : Baseline@L3

Format settings                          : 1 Ref Frames

Format settings, CABAC                   : No

Format settings, RefFrames               : 1 frame

Format settings, GOP                     : M=1, N=25

Codec ID                                 : avc1

Codec ID/Info                            : Advanced Video Coding

Duration                                 : 21 s 600 ms

Bit rate mode                            : Variable

Bit rate                                 : 2 411 kb/s

Maximum bit rate                         : 11.5 Mb/s

Width                                    : 640 pixels

Height                                   : 480 pixels

Display aspect ratio                     : 4:3

Frame rate mode                          : Constant

Frame rate                               : 25.000 FPS

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Scan type                                : Progressive

Bits/(Pixel*Frame)                       : 0.314

Stream size                              : 6.21 MiB (93%)

Language                                 : English

Encoded date                             : UTC 2008-11-06 19:09:48

Tagged date                              : UTC 2008-11-06 19:09:48

Codec configuration box                  : avcC

Audio

ID                                       : 2

Format                                   : ADPCM

Codec ID                                 : 11

Codec ID/Hint                            : Intel

Duration                                 : 21 s 567 ms

Bit rate mode                            : Constant

Bit rate                                 : 187 kb/s

Channel(s)                               : 1 channel

Sampling rate                            : 44.1 kHz

Stream size                              : 493 KiB (7%)

Language                                 : English

Encoded date                             : UTC 2008-11-06 19:09:48

Tagged date                              : UTC 2008-11-06 19:09:48

I also have Quicktime version 7.7.9 installed.

I don't want to convert all my MOV files (with quality losses) e.g. with Handbrake just to import them later in PE14 - since I used PE14 before to just simply open the MOV files without any problems ... Any ideas or options I can try?

Thanks

Konrad

Views

130

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 10, 2018 0
Ann Bens LATEST
Adobe Community Professional ,
Dec 10, 2018

Copy link to clipboard

Copied

Windows update might cause this problem.

Deleted double post.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 10, 2018 0