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OSX update and Premiere Elements 12

New Here ,
Jul 19, 2018 Jul 19, 2018

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I just updated my Mac with the latest High Sierra version (10.13.6). I was near completion of a 15 minute video and now my .prel file will not open. I have 5  autosaved files that give me the same error messages as well. I can create new video projects just not open this one I've spent so much time on. Is there anything that can be done ? Screen Shot 2018-07-19 at 3.08.31 PM.png

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Community Expert ,
Jul 19, 2018 Jul 19, 2018

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Ever since Sierra, Mac systems have been having problems with these programs. (I run them on El Capitan with no problems at all.) I'm just not sure what to recommend.

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Engaged ,
Jul 20, 2018 Jul 20, 2018

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Stephanie,

I run PRE on High Sierra 10.13.6 with no problems. What I found with videos around the same length (that I develop for my YouTube channel http://bit.ly/2iHwtwF) is that if I turn off every other program on my Mac, everything works ok. What might work is the following:

1. Close all your programs and launch PRE

2. Create a small project of about a minute or so.

3. Save the project and close PRE

4. Turn off your computer; start up your Mac again and start up PRE (Do not open any other programs)

If you still have the same problem; then it's something between your version of PRE and your computer and/or OSX. If it works, keep increasing the size of the project until you get the error again and see the last element you added to your project to find the culprit.

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New Here ,
Jul 20, 2018 Jul 20, 2018

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Thanks Williebegoode! I'll certainly give it a try and let you know how it goes.....

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New Here ,
Jul 20, 2018 Jul 20, 2018

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I can create a new video in Premiere and it opens again when I reboot but, sadly, it will not open my old one video .prel (by old I mean as of 2 days ago). Trying not to loose 20 hours of work here......but doesn't look good. Thanks

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