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PE 12 imports mpeg with green frames..

Explorer ,
Jan 05, 2018

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Please help.    I am converting VHS to digital.   I have been using Diamond VC500 digitizer with PowerDirector 12.   The output is a standard mpg file.  Here are the properties that show up when I view in PE12: mpeg movie, 720x480, 29.97 frame rate.  I have Windows 10 on a powerful pc, all drivers up to date, etc.

When I view this mpeg file with anything other than within PE12 it looks fine but once I import into PE12 it has green frames all throughout the video and it exports that way too.   I have tried just about every project setting all with same results.    PowerDirector's DVD burner isn't working right so I want to use PE12 to burn a dvd and make some other edits but now I am at a loss.

Please help!

Hey Steve -  Just wanted to update this in case you see this issue again, the problem was with the Hardware Acceleration option in PowerDirector.  I had to turn off Hardware Encoding in the settings.  

Thanks for trying to help me resolve this problem.

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PE 12 imports mpeg with green frames..

Explorer ,
Jan 05, 2018

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Please help.    I am converting VHS to digital.   I have been using Diamond VC500 digitizer with PowerDirector 12.   The output is a standard mpg file.  Here are the properties that show up when I view in PE12: mpeg movie, 720x480, 29.97 frame rate.  I have Windows 10 on a powerful pc, all drivers up to date, etc.

When I view this mpeg file with anything other than within PE12 it looks fine but once I import into PE12 it has green frames all throughout the video and it exports that way too.   I have tried just about every project setting all with same results.    PowerDirector's DVD burner isn't working right so I want to use PE12 to burn a dvd and make some other edits but now I am at a loss.

Please help!

Hey Steve -  Just wanted to update this in case you see this issue again, the problem was with the Hardware Acceleration option in PowerDirector.  I had to turn off Hardware Encoding in the settings.  

Thanks for trying to help me resolve this problem.

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Jan 05, 2018 0
Adobe Community Professional ,
Jan 05, 2018

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We'll need to know more about those MPEGs to know for sure.

Open one of your captured MPEGs in the free download MediaInfo. In MediaInfo, set View to Text and the copy and paste the report it generates to this forum.

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Jan 05, 2018 0
Explorer ,
Jan 06, 2018

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Thank you Steve.   Here is the text from mediaInfo...

General
Complete name                            : C:\Users\kmclr\Documents\CyberLink\PowerDirector\12.0\camp tape 2.mpg
Format                                   : MPEG-PS
File size                                : 2.78 GiB
Duration                                 : 41 min 11 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 9 675 kb/s

Video
ID                                       : 224 (0xE0)
Format                                   : MPEG Video
Format version                           : Version 2
Format profile                           : Main@Main
Format settings                          : CustomMatrix / BVOP
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : M=3, N=15
Format settings, picture structure       : Frame
Duration                                 : 41 min 11 s
Bit rate mode                            : Variable
Bit rate                                 : 7 947 kb/s
Maximum bit rate                         : 8 300 kb/s
Width                                    : 720 pixels
Height                                   : 480 pixels
Display aspect ratio                     : 4:3
Frame rate                               : 29.970 (30000/1001) FPS
Standard                                 : NTSC
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Interlaced
Scan order                               : Top Field First
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.767
Time code of first frame                 : 00:00:00:01
Time code source                         : Group of pictures header
GOP, Open/Closed                         : Open
GOP, Open/Closed of first frame          : Closed
Stream size                              : 2.29 GiB (82%)

Audio
ID                                       : 189 (0xBD)-160 (0xA0)
Format                                   : PCM
Format settings                          : Big / Signed
Muxing mode                              : DVD-Video
Duration                                 : 41 min 11 s
Bit rate mode                            : Constant
Bit rate                                 : 1 536 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 kHz
Bit depth                                : 16 bits
Delay relative to video                  : 11 ms
Stream size                              : 453 MiB (16%)

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Jan 06, 2018 0
Adobe Community Professional ,
Jan 06, 2018

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There doesn't seem to be anything non-standard about your video.

When you added your first clip to your Premiere Elements timeline, did you see a yellow orange "render" line above the clip, along the top of the timeline? A render line indicates that, for some reason, the program did not match its project settings to your video specs.

RenderLine.jpg

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Jan 06, 2018 0
Explorer ,
Jan 07, 2018

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Thanks Steve.  When I add a clip to my timeline there is NOT a yellow render line above it.  If it helps, it appears that out of every 3 frames, 2 are green and 1 is normal.

Thank you for trying to help.   I have also contacted support for the Diamond VC500 to see if they come up with anything.

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Jan 07, 2018 0
Adobe Community Professional ,
Jan 07, 2018

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Have you ensured you have the latest driver for your graphics card from the nVidia, AMD or Intel site (rather than trusting Windows to provide it)?

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Jan 07, 2018 0
Explorer ,
Jan 08, 2018

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I had updated drivers via windows but just did it via the AMD website and no change.  I have the AMD R9 270.  And no response from Diamond Support yet....although it was the weekend.

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Jan 08, 2018 0
Adobe Community Professional ,
Jan 08, 2018

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rvrkids  wrote

I had updated drivers via windows but just did it via the AMD website and no change.  I

How about trying an older driver?

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Jan 08, 2018 0
Adobe Community Professional ,
Jan 08, 2018

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I have no idea what is going on at your end, rvr. There is no indication in any thing you've told me about your media or your system that should cause a problem.

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Jan 08, 2018 0
Explorer ,
Feb 17, 2018

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Hey Steve -  Just wanted to update this in case you see this issue again, the problem was with the Hardware Acceleration option in PowerDirector.  I had to turn off Hardware Encoding in the settings.  

Thanks for trying to help me resolve this problem.

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Feb 17, 2018 0
Adobe Community Professional ,
Feb 18, 2018

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Are you saying a setting in PowerDirector was messing up Premiere Elements? Strange.

But I'm glad you found a solution in any event!

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Feb 18, 2018 0