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PE 14.1 Project: Any Change in Audio Track Causes Playback to Crash

Engaged ,
Jul 19, 2019

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PE 14.1 on a WIN7 desktop PC with SSDs both for the C: & 😧 drives.

A few days ago I started a new project using video footage from my Panasonic V727 Camcorder (as I have done for many years).

Advanced Video Codec AVC, supported by PE 10 - 15 incl.

(AVCHD (.m2ts))

Video Stream: 23.7 Mb/s, 1920*1080 (16:9), at 50.000 FPS, AVC (High@L4.2)

I have included a small number of digital photos into the timeline with "Pan & Zoom" effect.

I use transitions between some of the clips.

Video#2 track has a number of "Default Texts" & for the credits at the end there is "Default Roll".

The entire video is less than 9 minutes long.


All is well & good & not really of any difference to numerous projects I have done in the past.

BUT when I try ANY modification to the audio (Audio 1) such as Fade in or out or just lowering the

level, when I try playback as soon as the TLI enters a clip with modified audio the program crashes.

I've not seen this before.  My audio system is nothing complicated - just two speakers plugged

into the back of the PC motherboard!

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PE 14.1 Project: Any Change in Audio Track Causes Playback to Crash

Engaged ,
Jul 19, 2019

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PE 14.1 on a WIN7 desktop PC with SSDs both for the C: & 😧 drives.

A few days ago I started a new project using video footage from my Panasonic V727 Camcorder (as I have done for many years).

Advanced Video Codec AVC, supported by PE 10 - 15 incl.

(AVCHD (.m2ts))

Video Stream: 23.7 Mb/s, 1920*1080 (16:9), at 50.000 FPS, AVC (High@L4.2)

I have included a small number of digital photos into the timeline with "Pan & Zoom" effect.

I use transitions between some of the clips.

Video#2 track has a number of "Default Texts" & for the credits at the end there is "Default Roll".

The entire video is less than 9 minutes long.


All is well & good & not really of any difference to numerous projects I have done in the past.

BUT when I try ANY modification to the audio (Audio 1) such as Fade in or out or just lowering the

level, when I try playback as soon as the TLI enters a clip with modified audio the program crashes.

I've not seen this before.  My audio system is nothing complicated - just two speakers plugged

into the back of the PC motherboard!

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Jul 19, 2019 0
Adobe Community Professional ,
Jul 19, 2019

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Under Preferences in the menu is an Audio Hardware choice.  Would you look, see what the choices are and pick something different? 

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Jul 19, 2019 0
Engaged ,
Jul 19, 2019

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First off I tried removing all the preview files (by deleting the appropriate directories), reloaded

the project & rendered the whole thing.  After that I modified one audio & PE crashed on

reaching that clip - or rather was a few seconds into the clip.

There is only one option for Audio Hardware choice:

HWS.jpg

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Jul 19, 2019 0
Engaged ,
Jul 19, 2019

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I have just created a test project with a couple of the same clips used in my "real" project

and fade in/out / level change in the audio works.

So there must be "something" in my main project that is causing the trouble.

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Jul 19, 2019 0
Adobe Community Professional ,
Jul 19, 2019

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Could you have a stray and tiny audio clip on another track that got there by accident?  If only a few frames in length, it might be hard to find.

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Jul 19, 2019 0
Engaged ,
Jul 19, 2019

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It could be but unlikely.

I'll try to do some more testing this evening or tomorrow.

The current effect is independent fo whether I try to modify the audio of the first video track (preceeded by a static title & a map of the area being fillmed) or one later in the project.  Currently there is no music track.

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Jul 19, 2019 0
Engaged ,
Jul 20, 2019

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The WIN7 installation on my PC is in German; my PE14 installation is in English.

When PR14 fails in the way described above a popup appears:

PRcrash.jpg

If I open the details button at the bottom I see:

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    Adobe Premiere Elements.exe

  Anwendungsversion:    14.0.0.0

  Anwendungszeitstempel:    5666c358

  Fehlermodulname:    AudioFilters.dll

  Fehlermodulversion:    8.0.0.0

  Fehlermodulzeitstempel:    5666beeb

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    000000000000709a

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    b8bc

  Zusatzinformation 2:    b8bcb165f90b399868a1391583d5e3f5

  Zusatzinformation 3:    bd50

  Zusatzinformation 4:    bd50833da75d876d01983652d0e84465

Followed by a couple of links to data privicy stuff.

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Jul 20, 2019 0
Engaged ,
Jul 23, 2019

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First of all I examined the whole project with the timeline magnification turned up & could see no stray clip between real clips nor anything outside video/audio tracks 1 & 2.

Today I made a copy of the project, deleted all the preview files and first removed all clips from Video/Audio track 2 and then started to remove clips from track 1.  To test I selected "Audio Fade in" on the first video clip.

PE 14 always chrashed on reaching the fade in part (did same at end of clip if I used fade out).

I was down to just the one opening clip & the crashes still happen.  I'm certain that its not due to that first clip per se as I first came across the issue when applying fade out to the final video clip before the credits.

If I create a new project with that first clip it all works fine.  Its going to be a lot of work starting the project alsmost from scratch again!

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Jul 23, 2019 0
Adobe Community Professional ,
Jul 23, 2019

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You certainly have my sympathy!  There is a "needle in the haystack" somewhere.  Crashing on audio fades is rare!

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Jul 23, 2019 0
Engaged ,
Jul 23, 2019

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I cut the haystack down to just one stalk of hay & the issue is still there.

Seems to happen with any one of the stalks...

Its not just with fading in/out - any change to an audio track (such as just lowering the level of the entire track) causes PE14 to crash.

I've never had this before in the numerous videos I have created.

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Jul 23, 2019 0
Engaged ,
Jul 23, 2019

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Another test:  A fresh copy of the almost-completed project - this time I removed all texts in Video 2 above video clips and then removed all video clips leaving the opening two graphics (title & a map of the location with pan & zoom and the finishing up "photo album" withe the credits.  That played back.

Then I inserted the first video clip in it original place (i.e. after the first 2 graphics) & hey presto - I could modify the audio settings & play the video back.  Is this caused by the first video clip - I think not as I made yet another copy of the original project, removed the first video clip & modified the audio in the second & again PE14 crashed on reaching that clip.

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Jul 23, 2019 0
Adobe Community Professional ,
Jul 23, 2019

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All I can do is encourage you to keep going.  It is there somewhere!

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Jul 23, 2019 0
Engaged ,
Jul 25, 2019

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Well I was faced with two choices: either taking the video as-is without any adjustments to the audio track or rebuild it from the above project with all video clips removed.  I chose the latter - making copies of the project after re-adding each video clip until it was completed.

Not a solution to the original problem though.

The result is here:  Crich Tramway Village April 2019 - YouTube

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Jul 25, 2019 0
Adobe Community Professional ,
Jul 25, 2019

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Thank you for posting the link to your fabulous video.  "Travelogs" are not easy and yours is very well done.  I subscribed to your channel so that I can watch some of your other work when I have some time.

Last year I experienced a similar trolly experience in New Orleans.  They are still in use as a primary transportation choice that connects important parts of the city.

Bill

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Jul 25, 2019 0
Engaged ,
Jul 25, 2019

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For an example from last year of maps with lines being drawn (following Steve's method):

Cala Llenya Resort und Umgebung 2018 - YouTube

From 00:08  and  5:11

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Jul 25, 2019 0
Engaged ,
Jul 26, 2019

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Its happend again - on a completely new project!

I started PE14.1 with a new project and added two video clips from the camcorder I've been using since 2014.

I inserted a "Performance Stage Light" at the very front with "default text"  on video #2 above and added my rolling credits at the end.

On the first video track I added "Fade in Audio" & when the TLI reached this when playing back PE crashed.

Having been bitten by this with the previous project I reloaded the project, deleted the two video clips & reinserted these & hey presto - I could apply "Fade Audio in" without a crash following.

In the past I did all the video work & adjusted audio afterwards but it looks as if I have to switch to doing both on a per-clip basis.

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Jul 26, 2019 0