PE21 cannot create ISO file or export DVD

New Here ,
Dec 20, 2020 Dec 20, 2020

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I am using PE21 on a new Computer (Win 10, 64Bit). I cannot export my short Video on DVD nor create an ISO file. Altought PE says its finished successfully the folder on my C drive stays empty. I have also disabled the hardware acceleration and changed the main menu in attempts to export an ISO file but neither of those changes have worked. Is there a solution?

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Error or problem, Export

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Adobe Community Professional ,
Dec 20, 2020 Dec 20, 2020

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Are you using the trial, or purchased and serial number entered?

 

I had that problem, which was caused by an incompatible driver for my video card

https://community.adobe.com/t5/premiere-elements/share-to-disc-freezes-program-win10-pre-2021-solved...

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