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Photoshop Premier Elements 7 stops working after a while

New Here ,
Aug 03, 2017

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I have started my first project in Premier Elements 7. After I have uploaded video clips I am only able to place six or seven clips on the board at the bottom before I get a message telling me the program has stopped working. My operating system is Windows 8. Could it be that I have insufficient space on my C: drive?

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Photoshop Premier Elements 7 stops working after a while

New Here ,
Aug 03, 2017

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I have started my first project in Premier Elements 7. After I have uploaded video clips I am only able to place six or seven clips on the board at the bottom before I get a message telling me the program has stopped working. My operating system is Windows 8. Could it be that I have insufficient space on my C: drive?

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Aug 03, 2017 0
Adobe Community Professional ,
Aug 04, 2017

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There is no program called Photoshop Premiere Elements. Since you're talking about video editing, I assume you're talking about Premiere Elements.

It's possible that you've run out of space or that your computer is under-powered -- but you don't list your specs, so it's hard to say. What processor do you have with how much RAM? How much free, clean, defragmented space is on your hard drive?

The more likely issue is that you're editing with version 7, which was designed pretty much to work only with tape-based miniDV and HDV video. It can't edit any of the modern video standards like MP4 and AVCHD. What model of camcorder is your video coming from and what is the video's resolution and format?

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Aug 04, 2017 0
New Here ,
Aug 04, 2017

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The video I am uploading is in MP4 format from my Sanyo camcorder. I would have to check on the video's resolution. Note that all the video files are uploaded successfully, the program only breaks down when I drag 6,7 or 8 clips to  the timeline below (I am not looking at it now so I forget the correct name). If the MP4 format is the problem, can I change the files to the correct format using some sort of software?

Here are my specs (perhaps more specs than you need):

:

            Operating System

                  Windows 8 Pro 32-bit

            CPU

                  Intel Core 2 Duo E6300 @ 1.86GHz    82 °C

                  Conroe 65nm Technology

            RAM

                  4.00GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)

            Motherboard

                  Gigabyte Technology Co. Ltd. G41M-Combo (Socket 775)  74 °C

            Graphics

                  SMB2030 (1600x900@60Hz)

                  Intel G41 Express Chipset (Gigabyte)

            Storage

                  465GB Seagate ST3500413AS ATA Device (SATA)     36 °C

                  298GB Imation M100 USB 3 USB Device (USB (SATA))      30 °C

                  14GB ?????? ?? Card (USB)

            Optical Drives

                  TSSTcorp CDDVDW SH-224BB ATA Device

            Audio

                  Realtek High Definition Audio

Operating System

      Windows 8 Pro 32-bit

      Computer type: Desktop

      Installation Date: 02/12/2015 15:12:23

            Windows Security Center

                  User Account Control (UAC)    Enabled

                  Notify level      2 - Default

                  Firewall    Enabled

            Windows Update

                  AutoUpdate  Download Automatically and Install at Set Scheduled time

                  Schedule Frequency      Every Day

                  Schedule Time

            Windows Defender

                  Windows Defender  Disabled

            Antivirus

                        Avast Antivirus

                              Antivirus   Enabled

                              Virus Signature Database      Up to date

                        Windows Defender

                              Antivirus   Disabled

                              Virus Signature Database      Up to date

            .NET Frameworks installed

                  v4.5 Full

                  v4.5 Client

                  v3.5 SP1

                  v3.0 SP2

                  v2.0 SP2

            Internet Explorer

                  Version     10.0.9200.17607

            PowerShell

                  Version     3.0

            Java

                        Java Runtime Environment

                              Path  C:\Program Files\Java\jre1.8.0_111\bin\java.exe

                              Version     8.0

                              Update      111

                              Build 14

                        Java Runtime Environment

                              Path  C:\Program Files\Java\jre1.8.0_121\bin\java.exe

                              Version     8.0

                              Update      121

                              Build 13

                        Java Runtime Environment

                              Path  C:\Program Files\Java\jre1.8.0_66\bin\java.exe

                              Version     8.0

                              Update      66

                              Build 18

                        Java Runtime Environment

                              Path  C:\Program Files\Java\jre1.8.0_91\bin\java.exe

                              Version     8.0

                              Update      91

                              Build 14

            Environment Variables

                  USERPROFILE C:\Users\Roger_000

                  SystemRoot  C:\WINDOWS

                        User Variables

                              DASHLANE_DLL_DIR      C:\Users\Roger_000\AppData\Roaming\Dashlane\4.8.3.33797\bin\Firefox_Extension\{442718d9-475e-452a-b3e1-fb1ee16b8e9f}\components;C:\Users\Roger_000\AppData\Roaming\Dashlane\4.8.3.33797\ucrt

                              Path      C:\Users\Roger_000\AppData\Roaming\Dashlane\4.6.5.21982\bin\Firefox_Extension\{442718d9-475e-452a-b3e1-fb1ee16b8e9f}\components

                              C:\Users\Roger_000\AppData\Roaming\Dashlane\4.6.6.23032\bin\Firefox_Extension\{442718d9-475e-452a-b3e1-fb1ee16b8e9f}\components

                              %DASHLANE_DLL_DIR%

                              TEMP  C:\Users\Roger_000\AppData\Local\Temp

                              TMP   C:\Users\Roger_000\AppData\Local\Temp

                        Machine Variables

                              asl.log     Destination=file

                              CLASSPATH   .;C:\Program Files\Java\jre1.8.0_121\lib\ext\QTJava.zip

                              ComSpec     C:\WINDOWS\system32\cmd.exe

                              FP_NO_HOST_CHECK  NO

                              NUMBER_OF_PROCESSORS    2

                              OS    Windows_NT

                              Path  C:\ProgramData\Oracle\Java\javapath

                              C:\WINDOWS\system32

                              C:\WINDOWS

                              C:\WINDOWS\System32\Wbem

                              C:\WINDOWS\System32\WindowsPowerShell\v1.0\

                              C:\Program Files\Common Files\Ulead Systems\MPEG

                              C:\Program Files\QuickTime\QTSystem\

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Aug 04, 2017 0
Adobe Community Professional ,
Aug 04, 2017

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As I said, version 7 was not designed to edit non-tape-based video. it's not going to work well with an MP4.

If you're going to edit MP4s, I'd very much recommend you upgrade to at least version 11.

Though you're also going to have trouble editing any video with your current video processor. Your processor rates about a 1700 on this benchmark chart. In my books I always recommend editing with a processor that rates at least a 5000.

PassMark CPU Benchmarks - Low Mid Range CPUs

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Aug 04, 2017 0
New Here ,
Aug 04, 2017

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I can't afford to upgrade and I only use the program every so often so it looks like I'm stuck with something that doesn't work. What format was used with tape cameras?

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Aug 04, 2017 0
Adobe Community Professional ,
Aug 04, 2017

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miniDV and HDV.

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Aug 04, 2017 0
New Here ,
Aug 07, 2017

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Further to all of the above, I converted my MP4 files to MPG and was able to load 50+ clips (as against 6 or 7 MPREG). After that I got the same error message I got before. Doesn't this suggest that my problem is space related rather than processor related? I now have to work out the best way to use the stabilizer.

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Aug 07, 2017 0
Adobe Community Professional ,
Aug 07, 2017

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Not necessarily. Since version 7 didn't edit MPEGs natively, it was easy to overload the program.

As I've said, version 7 pretty much worked natively with miniDV and HDV tape-based video.

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Aug 07, 2017 0