plug-in problem , premier elements 15

New Here ,
Jan 13, 2018 Jan 13, 2018

Copy link to clipboard

Copied

I installed a plug in  premier elements 15. "neat video"  to take out grany/noisy  images. it works well in time line, but not i ca not burn videos.

to  prove it i took out the effect and i burned a DVD without problem but when i put back the effect primer elects closes. so  i can not burn a disc nor i can save in a file, because in the process it crashes.

please help!!

thank you

Views

137

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

New Here , Jan 14, 2018 Jan 14, 2018
thank you,i just contacted  neat video support. i think it will work now. i updated to new version.now i am waiting to burn.

Likes

Translate

Translate
Adobe Community Professional ,
Jan 14, 2018 Jan 14, 2018

Copy link to clipboard

Copied

Can you output a 720x480 mp4 from your project?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 14, 2018 Jan 14, 2018

Copy link to clipboard

Copied

What version of Neat Video?

You may need to uodate to a newer version.

You may also want to contact Neat Video Support:

Contacts | Neat Video

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 14, 2018 Jan 14, 2018

Copy link to clipboard

Copied

LATEST

thank you,

i just contacted  neat video support.

i think it will work now. i updated to new version.

now i am waiting to burn.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines