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plug-in problem , premier elements 15

New Here ,
Jan 13, 2018

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I installed a plug in  premier elements 15. "neat video"  to take out grany/noisy  images. it works well in time line, but not i ca not burn videos.

to  prove it i took out the effect and i burned a DVD without problem but when i put back the effect primer elects closes. so  i can not burn a disc nor i can save in a file, because in the process it crashes.

please help!!

thank you

thank you,

i just contacted  neat video support.

i think it will work now. i updated to new version.

now i am waiting to burn.

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plug-in problem , premier elements 15

New Here ,
Jan 13, 2018

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I installed a plug in  premier elements 15. "neat video"  to take out grany/noisy  images. it works well in time line, but not i ca not burn videos.

to  prove it i took out the effect and i burned a DVD without problem but when i put back the effect primer elects closes. so  i can not burn a disc nor i can save in a file, because in the process it crashes.

please help!!

thank you

thank you,

i just contacted  neat video support.

i think it will work now. i updated to new version.

now i am waiting to burn.

Views

107

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 13, 2018 0
Adobe Community Professional ,
Jan 14, 2018

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Can you output a 720x480 mp4 from your project?

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Jan 14, 2018 0
Adobe Community Professional ,
Jan 14, 2018

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What version of Neat Video?

You may need to uodate to a newer version.

You may also want to contact Neat Video Support:

Contacts | Neat Video

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Jan 14, 2018 0
New Here ,
Jan 14, 2018

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thank you,

i just contacted  neat video support.

i think it will work now. i updated to new version.

now i am waiting to burn.

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Jan 14, 2018 0