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Polaroid Cube No Video in Premiere Elements

New Here ,
Nov 27, 2019

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I have a Polaroid Cube+ and sometimes when I open video in Premiere Elements it works fine, other times it only opens my video as an audio file.  Here's the file info for a file that doesn't open properly:

 

General
Complete name : D:\video\task\task pp bug 27nov2019.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/avc1)
File size : 3.75 GiB
Duration : 33 min 28 s
Overall bit rate : 16.0 Mb/s
Encoded date : UTC 2016-01-01 03:00:28
Tagged date : UTC 2016-01-01 03:00:28

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L4
Format settings : 1 Ref Frames
Format settings, CABAC : No
Format settings, Reference frames : 1 frame
Format settings, GOP : M=1, N=15
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 33 min 28 s
Bit rate : 16.0 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.129
Stream size : 3.74 GiB (100%)
Language : English
Encoded date : UTC 2016-01-01 03:00:28
Tagged date : UTC 2016-01-01 03:00:28
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 33 min 27 s
Bit rate mode : Constant
Bit rate : 32.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 16.0 kHz
Frame rate : 15.625 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 7.66 MiB (0%)
Language : English
Encoded date : UTC 2016-01-01 03:00:28
Tagged date : UTC 2016-01-01 03:00:28

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Error or problem

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Polaroid Cube No Video in Premiere Elements

New Here ,
Nov 27, 2019

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I have a Polaroid Cube+ and sometimes when I open video in Premiere Elements it works fine, other times it only opens my video as an audio file.  Here's the file info for a file that doesn't open properly:

 

General
Complete name : D:\video\task\task pp bug 27nov2019.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/avc1)
File size : 3.75 GiB
Duration : 33 min 28 s
Overall bit rate : 16.0 Mb/s
Encoded date : UTC 2016-01-01 03:00:28
Tagged date : UTC 2016-01-01 03:00:28

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Baseline@L4
Format settings : 1 Ref Frames
Format settings, CABAC : No
Format settings, Reference frames : 1 frame
Format settings, GOP : M=1, N=15
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 33 min 28 s
Bit rate : 16.0 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.129
Stream size : 3.74 GiB (100%)
Language : English
Encoded date : UTC 2016-01-01 03:00:28
Tagged date : UTC 2016-01-01 03:00:28
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 33 min 27 s
Bit rate mode : Constant
Bit rate : 32.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 16.0 kHz
Frame rate : 15.625 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 7.66 MiB (0%)
Language : English
Encoded date : UTC 2016-01-01 03:00:28
Tagged date : UTC 2016-01-01 03:00:28

TOPICS
Error or problem

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Nov 27, 2019 0
Adobe Community Professional ,
Nov 27, 2019

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You didn't provide any information about your version of Premiere Elements or the computer it is running on.   So without knowing that, everything is a guess.  My first is that, as large as your file is, you are running out of disk space or memory.  

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