PRE 2020 Randomly Exits (After Not Responding)

New Here ,
Oct 22, 2020 Oct 22, 2020

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So I bought Premiere Elements Full License a few months ago, and it was working fine back then, it has always been laggy on my laptop but compared to how it is now, it was fine. I gave editing a break for a few months and came back to it yesterday, and since then it's been a huuuge pain, lagging, crashing, black screen, the most prominent issue that's bugging me right now is that the program won't let me save, every time I save or it auto-saves it freezes the program and then it kind of appears/dissapears on me in quick succession for about 2 full minutes, the brightness makes it dangerous for me as I am prone to dizzyness in siezure-like conditions. And then straight after that the program seemingly dissapears from my taskbar like it was never on in the first place.

I cannot complete a single project right now and it's pretty upsetting because I need to get a commercial project done for halloween.

Any suggestions would be highly appreciated.

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Crash, Error or problem, Freeze or hang

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Engaged ,
Oct 22, 2020 Oct 22, 2020

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You will help the good folks here assist you (& speed things up) if you specify which version of Premier Elements you are using and some details about the system you are working on, e.g.:

  • PC / Mac?
  • Which OS version?
  • CPU, RAM
  • what storage (SSD/HDD) & amount of free space available

 

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